Group Program Specialist

Worldtravel; United States; Remote; USD 55,000 - 70,000; Full time

Job summary

Adelman Travel, a BCD company, is seeking a Group Program Specialist to manage wine group programs for Food & Wine Trails, coordinating contracts, budgets, registrations and on-site support. You will collaborate with clients, cruise line partners and internal teams to ensure programs run smoothly and meet client goals.

The role requires strong communication, organizational skills, and the ability to travel occasionally to domestic and international destinations.

Qualifications

• Five plus years’ experience in group or event planning with international destinations.
• Excellent communication skills; ability to convey information clearly and write creatively is a plus.
• Strong interpersonal skills for building relationships.
• Adaptable self-starter, organized and able to manage multiple projects in a fast-paced environment with attention to detail.
• Willingness to learn travel industry processes and technology, and familiarity with Cvent is a plus.
• Proficient with MS Office products including Word, Excel, Planner, Publisher and Outlook.
• Ability to travel occasionally on domestic and international destinations.

Responsibilities

• Develop and manage all aspects of a portfolio of group programs including contracts, budgets, registration sites, event planning and reporting.
• Maintain strong client relationships and ensure needs and updates are communicated.
• Liaise with cruise line partners to monitor inventory and finalize program details.
• Collaborate with the land tour department to share feedback on current and future offerings.
• Coordinate with the booking department to communicate program specifications and waitlists.
• Provide onsite and offsite destination support for wine groups and tours.
• Deliver high levels of customer service and resolve client questions promptly.

Skills

Excellent communication

Strong interpersonal skills

Adaptable self-starter

Multitask / prioritize

Attention to detail

Tools

Cvent

Microsoft Office

Excel

Planner

Publisher

Outlook

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Group Program Specialist

Regular Full-Time Remote, US

Salary Range: $55,000.00 To $70,000.00 Annually

Our Approach

Adelman Travel, a BCD company, is a leading global travel management company headquartered in Milwaukee, WI, USA. With over 40 years of experience, we pride ourselves on being an indispensable partner to our clients.

The cornerstone of our approach is based on our commitment to blend Modern Execution with Traditional Service. T he travel industry is rapidly evolving with technology at its core, and Adelman Travel is committed to b lending cutting-edge solutions with the personalized care and professional expertise that sets us apart. Our promise to deliver successful travel programs to our customers is rooted in our ability to innovate, collaborate and execute. This is our true foundation and the premise that will carry us forward to the future.

Our Culture

The Adelman culture starts with respect for others. We are devoted to transparency, accountability and finding meaningful solutions together. We are passionate about doing what’s right and coming together to help each other achieve our best. This results in delivering people-first programs to our clients, powered by extraordinary service and innovative solutions.

If you share this same passion and commitment to service and innovation and would like to join a supportive, results-driven, and positive team, we would love to hear from you.

Position Overview

Work together with various wineries and experience an exciting, fast-paced career as a group program specialist. Adelman Travel is searching for an adaptable self-starter who is highly organized and an effective communicator to join our collaborative team environment. Use your established event management skills to help manage the design and logistics of various wine group programs for our luxury vacation travel division, Food & Wine Trails.

How You’ll Contribute to Our Mission

• Develop and manage all aspects of a portfolio of group programs including contracts, budgets, registration sites, event planning, client documents and reporting utilizing Excel, Cvent, Microsoft Planner and Publisher.
• Work closely with the client and develop a strong relationship by ensuring their needs are understood, goals are being met, programs are on track and all updates are communicated.
• Liaise with cruise line partners to monitor inventory, communicate event requests and finalize program details.
• Identify group needs and collaborate with the internal land tour department to share feedback and recommendations on the effectiveness of current and future offerings.
• Work closely with the booking department and effectively communicate group program specifications, updates, and waitlist procedures.
• Provide exceptional onsite and offsite destination support and management for wine groups and tours.
• Ensure a high-level of customer service by promptly responding to and resolving client questions and concerns as well as anticipating potential problems and immediately identifying solutions to avoid customer service issues.

What Makes You a Great Fit

• Five plus years’ experience in group or event planning, with an emphasis on international destinations.
• Excellent communication skills, with the ability to convey information in a manner can be easily understood by others; ability to write creative content is a plus.
• Strong interpersonal skills with the ability to effectively build relationships.
• Adaptable self-starter, who is organized and able to effectively prioritize and manage multiple projects in a fast-paced, deadline driven environment, with a focus on attention to detail.
• Aptitude and ability to learn and familiarize yourself with travel industry process and terminology as well as with new and ever-changing technology.
• Proficient with Microsoft Office products (Word, Excel, Planner, Publisher, and Outlook).
• Familiarity with Cvent is a plus.
• Ability to occasionally travel on an annual basis to select domestic and international destinations

Our Approach

Adelman Travel, a BCD company, is a leading global travel management company headquartered in Milwaukee, WI, USA. With over 40 years of experience, we pride ourselves on being an indispensable partner to our clients.

The cornerstone of our approach is based on our commitment to blend Modern Execution with Traditional Service. T he travel industry is rapidly evolving with technology at its core, and Adelman Travel is committed to b lending cutting-edge solutions with the personalized care and professional expertise that sets us apart. Our promise to deliver successful travel programs to our customers is rooted in our ability to innovate, collaborate and execute. This is our true foundation and the premise that will carry us forward to the future.

Our Culture

The Adelman culture starts with respect for others. We are devoted to transparency, accountability and finding meaningful solutions together. We are passionate about doing what’s right and coming together to help each other achieve our best. This results in delivering people-first programs to our clients, powered by extraordinary service and innovative solutions.

If you share this same passion and commitment to service and innovation and would like to join a supportive, results-driven, and positive team, we would love to hear from you.

Position Overview

Work together with various wineries and experience an exciting, fast-paced career as a group program specialist. Adelman Travel is searching for an adaptable self-starter who is highly organized and an effective communicator to join our collaborative team environment. Use your established event management skills to help manage the design and logistics of various wine group programs for our luxury vacation travel division, Food & Wine Trails.

How You’ll Contribute to Our Mission

• Develop and manage all aspects of a portfolio of group programs including contracts, budgets, registration sites, event planning, client documents and reporting utilizing Excel, Cvent, Microsoft Planner and Publisher.
• Work closely with the client and develop a strong relationship by ensuring their needs are understood, goals are being met, programs are on track and all updates are communicated.
• Liaise with cruise line partners to monitor inventory, communicate event requests and finalize program details.
• Identify group needs and collaborate with the internal land tour department to share feedback and recommendations on the effectiveness of current and future offerings.
• Work closely with the booking department and effectively communicate group program specifications, updates, and waitlist procedures.
• Provide exceptional onsite and offsite destination support and management for wine groups and tours.
• Ensure a high-level of customer service by promptly responding to and resolving client questions and concerns as well as anticipating potential problems and immediately identifying solutions to avoid customer service issues.

What Makes You a Great Fit

• Five plus years’ experience in group or event planning, with an emphasis on international destinations.
• Excellent communication skills, with the ability to convey information in a manner can be easily understood by others; ability to write creative content is a plus.
• Strong interpersonal skills with the ability to effectively build relationships.
• Adaptable self-starter, who is organized and able to effectively prioritize and manage multiple projects in a fast-paced, deadline driven environment, with a focus on attention to detail.
• Aptitude and ability to learn and familiarize yourself with travel industry process and terminology as well as with new and ever-changing technology.
• Proficient with Microsoft Office products (Word, Excel, Planner, Publisher, and Outlook).
• Familiarity with Cvent is a plus.
• Ability to occasionally travel on an annual basis to select domestic and international destinations

Core schedule Monday - Friday; flexible start and end times, some evenings and weekends may be necessary.