Group Practice Administrator

Chiropractic Health Partners MSO LLC; Owings Mills (MD); Hybrid; USD 85,000 - 120,000; Full time

Job summary

Chiropractic Health Partners MSO LLC in Owings Mills is seeking a Group Practice Administrator. This role involves overseeing daily operations, managing P&L, and leading multiple clinic locations for optimal growth and profitability.

The ideal candidate will have over 5 years in healthcare administration and must effectively navigate regulatory compliance including HIPAA. This position offers the chance to impact patient care and workplace culture in a fast-paced environment.

Qualifications

• Minimum of 5 years of experience in healthcare administration.
• At least 2 years of experience as a practice administrator overseeing multiple locations.
• Knowledge of HIPAA and OSHA regulations.

Responsibilities

• Oversee daily operations and accountability for P&L.
• Develop talent and manage staff performance.
• Drive profitability by improving service excellence.

Skills

Leadership

Financial acumen

Healthcare regulations knowledge

Collaboration

Education

Bachelor’s degree in healthcare administration or related field

Job description

Company: Chiropractic Health Partners LLC

Preferred Location: Multi-Site

Reporting Relationship: VP of Operations/COO or Chief Executive Officer in absence of VPO

COMPANY OVERVIEW:

Chiropractic Health Partners (CHP) is a Management Services Organization (MSO) that acquires and grows practices by providing its partner physicians with the resources, analytics, and expertise needed to add new service lines, build de novo locations, recruit additional providers, improve marketing and optimize processes. We enable our chiropractic doctors and providers to focus on patient care while we focus on managing the business aspects of their practice. The organization continues to grow rapidly through its acquisition strategies and growth initiatives.

Private equity company, The Brydon Group (www.brydon.com), invested in CHP in July 2023, recognizing the need for larger players in this highly fragmented market. The Brydon Group invests in healthcare services, Business to Business (B2B), Business to Government (B2G) and software services.

KEY ASPECTS OF THE ROLE:

Reporting to the VP of Operations/Chief Operating Officer in the absence of the VPO, the Group Practice Administrator for CHP will be a key part of the management team for this fast-paced, innovative growth company. This high financial acumen operations executive will lead assigned practice’s daily operations and have full accountability for the practice’s P&L. The leader will work with other MSO executives to lead the assigned practice’s initial strategic plan but will also be tasked to identify additional areas of opportunity and growth and will ensure the practice under his/her leadership operates in a highly efficient and effective way that benefits our employees, doctors, providers, and patients.

The Group Practice Administrator will:

• Hold P&L accountability for assigned practice and be responsible for the overall leadership and operation of all the practice’s locations and services
• Take responsibility for the talent development, retention, hiring, performance management of the practice’s staff
• Identify opportunities to drive profitability by reviewing, analyzing and addressing gaps in service excellence, policies, and/or procedures proactively; designs solutions, implements, and monitors progress
• Manage the practice’s operating budget and allocate resources to optimize business results
• Ensure practice is optimizing revenue cycle management and minimizing billing errors
• Assist in the development of strategies to drive growth, profitability, and effective allocation of resources
• Lead and actively participate with the company’s operations team to ensure collaboration and best practice sharing amongst all stakeholders
• Actively engage to make the practice the employer and partner of choice in the market
• Improve patient experience and enhance infrastructure by leveraging existing and new technologies
• Collaborate and strengthen relationships with clinicians to improve practice performance, clinical outcomes and promote excellent patient care
• Maintain current knowledge regarding community and regional healthcare market and industry issues which may impact business; remains abreast of competitors in his/her assigned region
• Provide guidance on third party payer contracting opportunities to include fee for service and value based contracts
• Carry out corporate initiatives through thoughtful change management processes and with perseverance when obstacles arise
• Ensure compliance with all regulatory requirements, including HIPAA, OSHA, and state healthcare regulations
• Demonstrate knowledge of CHP’s mission, vision, and values; provides leadership, and adheres to applicable standards, policies and procedures, operating instructions, regulatory compliance requirements, confidentiality standards and the code of ethical behavior
• Other duties necessary in the success of assigned practices and CHP practices as a whole

Characteristics and Behaviors for Success:

• A strong reputation for building, developing and leading a respected and growth- oriented team with a strong desire to win in a highly competitive marketplace.
• A results-oriented style that focuses collaboration with matrix teams to achieve results.
• A proven creative bent with a strong operational focus. Ability to master complex business problems and have the intellect and pragmatism to be able to effectively handle ambiguity and manage change.
• Foster a success-oriented, accountable environment within the organization
• Highly skilled in diplomacy, influencing, and collaborating in decision-making processes across all levels of the organization

Qualifications:

• Bachelor’s degree in healthcare administration, Business Administration, or a related field
• Minimum of 5 years of experience in healthcare administration, with at least 2 years of experience as a practice administrator overseeing multiple locations
• Knowledge of healthcare regulations and compliance requirements, including HIPAA and OSHA
• Certified Medical Practice Executive (CMPE) designation from MGMA or other relevant certifications are a plus

This role involves traveling between multiple offices weekly. Home base will be in Owings Mills, MD.

Chiropractic Health Partners LLC is an equal opportunity employer that values diversity. We do not discriminate on the bases of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status