Group Operations Coordinator - Remote

Lensa; Anchorage (AK); Remote; USD 45,000 - 55,000; Full time

Job summary

A leading company is seeking a Group Operations Coordinator to manage group reservations for Alaskan properties. The role involves liaising between sales and operations, ensuring smooth service delivery, and requires strong organizational and communication skills. The position is primarily remote, offering flexibility and support for home office setup.

Qualifications

• Strong ability to effectively execute MS Office programs.
• Previous experience in the tourism industry preferable.

Responsibilities

• Assist with managing group and wholesaler reservations.
• Reconfirm group services with Tour Directors prior to arrival.
• Issue and process invoices for group reservations payments.

Skills

Communication

Organizational Skills

MS Office

Time Management

Education

High School Diploma

College Degree

Job description

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Job Description

The Group Operations Coordinator is responsible for assisting with managing all Ad Hoc group and wholesaler reservations for our Alaskan properties. The Group Operations Coordinator serves as the liaison between the Sales department and the onsite Operations department.

Job Responsibilities

• Essential Functions:
• Develop knowledge of Springer Miller (SMS) reservation system by monitoring reservation inboxes, working with the front desks for group room blocking, and enter/update group activity/meal reservations
• Enter rooming lists and booking details for large group arrivals
• Enter passenger manifests for large bus tour groups
  
  

Status And Scope:

Reports to Senior Sales & Distribution Manager Position requires focus, a positive attitude, strong organizational skills Must be able to work efficiently ? prepared to help wherever needed

• Reconfirm group services with Tour Directors prior to group arrival
• Issue and process invoices for group reservations payments
• Complete additional tasks as assigned by the Senior Sales Manager and Senior Sales & Distribution Manager
  
  

Qualifications

• High School Diploma or equivalent required. College Degree preferred
• Strong ability to effectively execute MS Office, MS Word, MS Excel programs
• Previous experience and/or desire to work in tourism industry preferable
• Must have excellent oral and written communication skills as well as fluency in written and spoken English language
• Excellent computer organizational and time management skills
• Ability to work autonomously without direct supervision
• Must have space at residence for home office including quiet area without interruption, desk, computer chair, monitor(s), and have a fast internet connection. Staff will work primarily from home-based office. Laptop and credit card reader is provided along with programs needed to execute this position
  
  

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  IT Services and IT Consulting

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