Group Manager — Operational Risk & MCA Leader

Citi; O’Fallon (MO); On-site; USD 135,000 - 202,000; Full time

Job summary

Citi's Manager Control Self-Assessment (MCA) Group Manager leads a large team of risk professionals, overseeing the US Retail Bank and Citigold GAU. The role drives governance of MCA activities and remediation plans, ensuring completeness and accuracy of controls across the Retail Bank's operational processes.

You will own cross-functional risk analysis, leverage data and AI insights, present to senior stakeholders, and manage budget, talent, and performance for approximately 6 FTEs and

Qualifications

• 10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Track record leading Control related projects and programs with strong detail orientation.
• Develop and implement strategy and process improvement initiatives.
• Expert knowledge in Citi’s policies, standards and procedures.

Responsibilities

• Provides leadership to a large team of risk professionals.
• Drive optimization and efficiencies in projects leveraging AI.
• Oversee application of risk policies, technology, tools, and governance processes.
• Assess risks and drive actions to address root causes of losses.
• Governance may include technology operational risk and cyber risk.
• Interact with In-Business OR and Independent Risk Teams to ensure controls.

Skills

Operational risk management

Leadership

Data analysis

AI analytics

Stakeholder management

Policy governance

Education

Bachelor's degree

Master's degree preferred

Tools

Tableau

SQL

Python

Excel

Job description

Citi's Manager Control Self-Assessment (MCA) Group Manager leads a large team of risk professionals, overseeing the US Retail Bank and Citigold GAU. The role drives governance of MCA activities and remediation plans, ensuring completeness and accuracy of controls across the Retail Bank's operational processes.

You will own cross-functional risk analysis, leverage data and AI insights, present to senior stakeholders, and manage budget, talent, and performance for approximately 6 FTEs and