Group Manager, MCA & Controls (Hybrid)

Citi; New York (NY); Hybrid; USD 135,000 - 202,000; Full time

Benefits offered by this job

Medical, dental & vision

401(k)

Paid time off

Wellness programs

Job summary

Citi is seeking a seasoned MCA Group Manager to lead a large team of risk professionals focused on US Retail Bank and Citigold GAU. The role emphasizes governance, remediation planning, and data-driven risk mitigation with AI-enabled insights. Strong leadership and cross-functional influence are essential.

The person will oversee MCA activities, policy changes, and risk metrics, partnering with business controls to ensure regulatory compliance and effective risk management.

Qualifications

• Bachelor's degree required; Master's preferred.
• Experience in operational risk/compliance/audit in financial services.
• Strong leadership and cross-functional collaboration.

Responsibilities

• Provide leadership to a large team of professionals.
• Drive optimization through AI-enabled insights and analytics.
• Oversee risk policy implementation and governance processes.
• Assess risks and address root causes of operational losses.
• Collaborate with In-Business OR and Independent Risk teams.

Skills

Leadership

Analytical thinking

Risk management

Data analysis

Communication

AI / data analytics

Education

Bachelor's degree

Master's degree preferred

Tools

Tableau

SQL

Python

Excel

Job description

Citi is seeking a seasoned MCA Group Manager to lead a large team of risk professionals focused on US Retail Bank and Citigold GAU. The role emphasizes governance, remediation planning, and data-driven risk mitigation with AI-enabled insights. Strong leadership and cross-functional influence are essential.

The person will oversee MCA activities, policy changes, and risk metrics, partnering with business controls to ensure regulatory compliance and effective risk management.