Group Lodging & Revenue Coordinator

Grand View Lodge; Nisswa (MN); On-site; USD 32,000 - 36,000; Full time

Job summary

Grand View Lodge is seeking a Group Reservations Coordinator to bridge guest experience and revenue strategy. You will lead group lodging assignments, draft contracts, and serve as the primary contact for golf group clients from initial booking through departure.

In this role you will work closely with our sales team and event planners to balance guest needs with inventory, make strategic room-placement decisions, and maintain accurate reservations in the property management system.

Qualifications

• 2–3 years hospitality experience, preferably in sales.
• Experience in a managed property or resort environment preferred.
• Excellent attention to detail and organizational skills.
• Strong analytical and revenue-implication decision-making ability.
• Proficiency in Microsoft Office; knowledge of PMS or group sales software is a plus.
• Self-starter mindset; able to manage competing priorities and deadlines.
• Calm and professional under pressure when handling intricate group blocks.

Responsibilities

• Manage all group lodging assignments, aligning guest housing with inventory to maximize placement, satisfaction, and revenue.
• Own the golf group housing process end-to-end: draft contracts, coordinate housing, and be the primary contact from booking to departure.
• Enter and maintain group reservations in the property management system; perform data tracking as needed.
• Generate lodging links for group registration and produce detailed rooming lists for clients.
• Build trusted relationships with group clients; be the go-to contact for lodging questions.
• Collaborate with the Grand View Lodge sales team and event planners to align group needs with inventory across segments.
• Make discretionary room-placement decisions balancing guest experience and revenue impact.

Skills

Hospitality experience

Analytical thinking

Sales coordination

Tools

Microsoft Office

PMS software

Job description

Grand View Lodge is seeking a Group Reservations Coordinator to bridge guest experience and revenue strategy. You will lead group lodging assignments, draft contracts, and serve as the primary contact for golf group clients from initial booking through departure.

In this role you will work closely with our sales team and event planners to balance guest needs with inventory, make strategic room-placement decisions, and maintain accurate reservations in the property management system.