Group Lead – Quality

Jobtailor; Kenton (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Jobtailor in Ohio is seeking a qualified Quality team lead to guide technicians and ensure production schedules are met. You will troubleshoot downtime, coordinate repairs with maintenance, and mentor team members while maintaining accurate data and reports.

This role requires long 12-hour shifts, effective communication, safety leadership, and a strong focus on quality results. Experience with audits, process improvement, and working with close tolerances will be valued.

Qualifications

• Must successfully complete Level 1–4 assessments and recertify knowledge annually
• Ability to move around the plant and stand for long periods
• Ability to safely lift up to 35 lbs
• Strong knowledge of Microsoft Office Suite, including Microsoft Outlook
• Must monitor and respond to email while on shift
• Ability to maintain and create data within the company database
• Ability to work with close tolerances and precise measurements
• Ability to read schedules and scales
• Previous operator experience and production experience extremely helpful
• Must work 12-hour shifts, alternating 36- and 48-hour weeks
• Must attend shift transition meetings, arriving 15 minutes before the shift and communicating during the final 15 minutes
• Knowledge of coffee machines, computers, lab equipment, and miscellaneous hand tools

Responsibilities

• Provide technical leadership, training, and guidance to Quality department team members
• Tour the work area to ensure department operations are on schedule
• Determine causes of machine downtime and coordinate appropriate follow-up
• Coordinate with maintenance team members to prioritize repairs
• Advise team members during machine troubleshooting
• Perform department and daily audits
• Encourage teamwork and employee engagement
• Troubleshoot equipment, material, and process issues
• Gather team-member feedback and maintain proper machine settings
• Analyze equipment wear and help determine replacement parts
• Complete work orders and follow up on repair effectiveness
• Assign team members to duties and machines using the production schedule
• Collect production data, enter it into the computer system, and generate required reports
• Complete reports and passdowns
• Participate in shift transition meetings
• Serve as a Safety Leader and coach safe work practices
• Assist with team-member evaluations and overtime scheduling
• Communicate and execute schedule changes
• Serve as backup Line Inspector
• Update specification files and create files for new prints
• Create labels using the computer and label equipment
• Assist with training new team members and monitor training progress
• Complete laser checks for rim diameter and rim thickness
• Complete special testing and paper testing as assigned

Skills

Technical Leadership

Equipment Troubleshooting

Data Management

Safety Practices

Production Experience

Education

Level 1–4 Assessments

Tools

Microsoft Office Suite

Company Database

Label Equipment

Lab Equipment

Coffee Machines

Miscellaneous Hand Tools

Job description

• Provide technical leadership, training, and guidance to Quality department team members
• Tour the work area to ensure department operations are on schedule
• Determine causes of machine downtime and coordinate appropriate follow-up
• Coordinate with maintenance team members to prioritize repairs
• Advise team members during machine troubleshooting
• Perform department and daily audits
• Encourage teamwork and employee engagement
• Troubleshoot equipment, material, and process issues
• Gather team-member feedback and maintain proper machine settings
• Analyze equipment wear and help determine replacement parts
• Complete work orders and follow up on repair effectiveness
• Assign team members to duties and machines using the production schedule
• Collect production data, enter it into the computer system, and generate required reports
• Complete reports and passdowns
• Participate in shift transition meetings
• Serve as a Safety Leader and coach safe work practices
• Assist with team-member evaluations and overtime scheduling
• Communicate and execute schedule changes
• Serve as backup Line Inspector
• Update specification files and create files for new prints
• Create labels using the computer and label equipment
• Assist with training new team members and monitor training progress
• Complete laser checks for rim diameter and rim thickness
• Complete special testing and paper testing as assigned

Requirements

• Must successfully complete Level 1–4 assessments and recertify knowledge annually
• Ability to move around the plant and stand for long periods
• Ability to safely lift up to 35 lbs
• Strong knowledge of Microsoft Office Suite, including Microsoft Outlook, preferred
• Must monitor and respond to email while on shift
• Ability to maintain and create data within the company database
• Ability to work with close tolerances and precise measurements
• Ability to read schedules and scales
• Previous operator experience and production experience extremely helpful
• Must work 12-hour shifts, alternating 36- and 48-hour weeks
• Must attend shift transition meetings, arriving 15 minutes before the shift and communicating during the final 15 minutes
• Knowledge of coffee machines, computers, lab equipment, and miscellaneous hand tools

Core Competencies

Demonstrates technical leadership and training capabilities within the Quality department, with a strong focus on equipment troubleshooting, data management, and safety practices. Proficient in coordinating team operations and ensuring adherence to production schedules and quality standards.

Highest-signal resume keywords

• Technical Leadership
• Equipment Troubleshooting
• Data Management
• Safety Practices
• Production Experience

ATS Optimization Keywords

Hard Skills

• Machine Troubleshooting
• Data Entry
• Quality Audits
• Production Scheduling
• Laser Checks
• Close Tolerances
• Precise Measurements
• Work Order Completion
• Report Generation
• Team Member Evaluation

Soft Skills

• Teamwork
• Employee Engagement
• Communication
• Training and Mentoring

Certifications & Qualifications

• Level 1–4 Assessments

Industry Keywords

• Production Operations
• Machine Downtime
• Safety Leadership
• Shift Transition Meetings

Tools & Technologies

• Microsoft Office Suite
• Company Database
• Label Equipment
• Lab Equipment
• Coffee Machines
• Miscellaneous Hand Tools