Group Health Center Manager RN

PREMISE HEALTH; North Chicago (IL); On-site; USD 111,000 - 136,000; Full time

Benefits offered by this job

Paid time off

14+ holidays

Free on-site parking

Public transport access

Collaborative team

Job summary

Premise Health seeks a Full Time Group Health Center Manager RN to lead site level operations for multiple centers in the North Chicago area, IL. You will coordinate administrative and clinical staff and ensure performance against goals.

On-site role with Mon-Fri schedule, PTO and holidays, and benefits; responsible for staffing, quality, and infection control oversight across centers.

Qualifications

• Current RN license in practicing state.
• Bachelor’s degree or equivalent work experience.
• 3+ years’ experience in the medical field.
• 2–3 years’ management experience.
• Experience applying Infection Prevention standards (CDC/WHO/APIC).

Responsibilities

• Oversees management of 1–2+ health centers and services across contracts.
• Manages staff processes including health center managers and team leads.
• Contributes to site-specific goals and performance metrics.
• Ensures consistent messaging across sites and stakeholders.
• Communicates with AVP and DCO on priorities and book of business.
• Interviews, trains, and onboard new hires as applicable.
• Manages daily operations, schedules, and timecards for efficiency.
• Identifies process improvements and presents actionable resolutions.

Skills

RN license

Management experience

Infection control

Stakeholder communication

BLS certification

Education

Bachelor’s degree or equivalent

Job description

Premise's mission is to help people get, stay, and be well. We hope you will join us in our mission and experience why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com.

As a Full Time Group Health Center Manager RN , you'll provide site level leadership and manager day to day operations to include coordinating administrative and clinical staff and health center operations for multiple health centers located within the North Chicago area. (This role is on-site with health centers in the City of North Chicago, Illinois in Lake County).

• Monday–Friday schedule with no weekend work
• Generous paid time off (PTO) plus 14+ paid holidays annually
• Free on-site parking
• Convenient access to public transportation
• Supportive and collaborative team environment

What You'll Do

• Oversees the management of single or multiple (2+) health centers and lines of service across contract(s).
• Manages staff processes typically composed of health center manager, and multiple technical Team Leads as well as indirectly managing all daily operational processes for Medical Directors and clinical providers.
• Assists in the creation of site-specific goals and measurements related to the needs of the client(s), including management of metrics to Performance Guarantees.
• Effectively communicates across the various sites and to stakeholders to ensure consistency in messaging.
• For multiple contract oversight, effectively communicates with DCO to ensure site level priorities are addressed and messaging is consistent across the book of business (BOB).
• Compiles input and contributes to performance appraisal process for all indirect reports.
• Responsible for following appropriate processes for hiring, staff development and performance management and provides input to AVP and DCO as needed.
• Responsible for interviewing, training, and the successful orientation and onboarding of new hires as applicable.
• Manages daily operations, workflow, work schedules, and timecard monitoring, to ensure efficient and effective health center performance.
• Identifies process improvement opportunities, workflow efficiencies, determines root cause analysis, creates action plans and presents resolutions and recommendations to the AVP and DCO.
• Makes recommendations regarding staffing model based on objective scheduling & volume analysis – presents to AVP and DCOs for approval.
• Understands and complies with all regulatory, procedural and licensing requirements.
• Oversees the execution of site level quality program and is responsible for supporting and oversight of AAAHC standards across sites.
• Provides oversight on Member Engagement Site Action plans and outcome reporting.
• Develops action plans around patient utilization and penetration. Monitors patient flow, scheduling, referrals, and patient satisfaction.
• Upholds corporate Values in alignment with the Art of Quality Service initiative.
• Completes reports as needed and provides assistance to Clinical Quality and Operations departments regarding investigations and the resolution of issues or complaints.
• Coaches and provides feedback to staff on a regular basis.
• May serve as a client contact and provide reports and summaries of health center activities.
• Communicates and coordinates Corporate messages and ensures implementation of policies and procedures.
• Assists in the identification and use of per diem staff to ensure appropriate staffing levels are met.
• Works collaboratively with the health center managers and Medical Director at the site to manage internal medical staff site issues.
• Communicates regularly with staff, conducts meetings, and provides updates and shares information regularly.
• Acts as the health center’s infection control lead and collaborates with the corporate Director of Quality and Infection Control Officer.
• May provide patient care if qualified and where circumstance applies.
• May require other duties as assigned

What You'll Bring

• Bachelor’s degree or equivalent work experience required.
• Current license as an RN in practicing state.
• Certification in Occupational Health (COHN/COHN-S) may be required for some sites.
• Current hands-on certification in AHA or ARC Basic Life Support for health care providers is required.
• Minimum 3+ years’ experience in the medical field.
• 2 – 3 years’ management experience.
• Prior management experience managing a large group is a must.
• Experience accessing CDC, WHO, APIC or other industry standards for Infection Prevention practices.

Work-life balance is at the foundation of how decisions are made and where Premise is headed. We can only help people get, stay, and be well if we do the same for ourselves. In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents. Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

Premise is an equal opportunity employer; we value inclusion and do not discriminate based on race, color, religion, creed, national origin or ancestry, ethnicity, sex (including pregnancy and related conditions), gender identity or expression, sexual orientation, age, physical or mental disability, genetic information, past, current or prospective service in the uniformed services, or any other characteristic protected under applicable federal, state, or local law.

Premise provides its reasonable and genuinely expected range of compensation for this job of $110,600.00 - $136,000.00 annually. A number of factors will influence the rate offered for this position, including your experience, qualifications, geographic location, and other factors.

Should you have questions regarding this job posting, please contact [e-mail].