Group Fitness Coach & Member Experience Lead

Core Development and Management-Planet Fitness; Worcester (MA); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Medical options

Dental

Vision

401k

Paid vacation

Pet Insurance

Aflac

Job summary

Core Development and Management-Planet Fitness is seeking a Fitness Trainer to run the PE@PF program and help new members achieve their goals. The role involves designing simple workouts and guiding proper equipment use within a busy Planet Fitness club.

Responsibilities include member consultations, creating bi-weekly exercise updates, and ensuring class requirements are met. Front desk tasks such as welcoming callers, processing sign-ups, and giving tours are part of the position.

Qualifications

• Passion for fitness and health.
• Excellent customer service and positive attitude.
• Punctual and reliable in a fast paced gym environment.
• Strong listening and problem solving in member interactions.
• Professional and respectful communication with members and staff.

Responsibilities

• Lead the Planet Fitness PE@PF program and schedule.
• Guide members toward fitness goals and proper equipment use.
• Design bi-weekly exercise updates.
• Meet class requirements based on club size and traffic.
• Assist at front desk: answer calls, check in members, sign up new members, give tours.
• Respond to questions promptly and escalate as needed.

Skills

Customer service

Communication

Punctuality

Empathy

Education

CPR Certification

Nationally Certified Training Certificate

Job description

Core Development and Management-Planet Fitness is seeking a Fitness Trainer to run the PE@PF program and help new members achieve their goals. The role involves designing simple workouts and guiding proper equipment use within a busy Planet Fitness club.

Responsibilities include member consultations, creating bi-weekly exercise updates, and ensuring class requirements are met. Front desk tasks such as welcoming callers, processing sign-ups, and giving tours are part of the position.