Group Fitness Coach & Member Experience Lead

pf-cambridgefitness; Lansing (MI); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Company parties

Employee discounts

Free food & snacks

Free uniforms

Job summary

Planet Fitness seeks a dedicated Fitness Trainer to run the PE@PF group program, helping new members achieve their fitness goals by designing simple workouts and instructing proper equipment use.

You will manage class schedules, consult with members on goals, create bi-weekly exercise updates, and support front desk operations, including member check-ins, sign-ups and tours, always delivering professional, friendly service.

Qualifications

• A passion for fitness and health.
• Punctuality and reliability are essential.
• Exceptional customer service with members and coworkers.
• Strong listening and problem-solving abilities.
• Diplomacy in all interactions; appropriate behavior and language.
• CPR certification is required.
• Nationally certified training certificate required.
• High school diploma or GED required.
• Must be 18 years or older.

Responsibilities

• Run the Planet Fitness PE@PF program, including creating and following the schedule.
• Consult with members on fitness goals and instruct safe use of equipment.
• Create bi-weekly exercise updates with varied routines.
• Meet class requirements based on club size and member traffic.
• Assist front desk activities: answer phones, check in members, sign-up new members, give tours.
• Respond to member questions and concerns professionally and escalate as needed.

Skills

Fitness passion

Customer service

Punctuality

Communication skills

Empathy

Diplomacy

Active listening

Safety awareness

Education

High School diploma/GED

CPR Certification

Nationally Certified Training Certificate

Job description

Planet Fitness seeks a dedicated Fitness Trainer to run the PE@PF group program, helping new members achieve their fitness goals by designing simple workouts and instructing proper equipment use.

You will manage class schedules, consult with members on goals, create bi-weekly exercise updates, and support front desk operations, including member check-ins, sign-ups and tours, always delivering professional, friendly service.