Group Fitness Coach & Member Experience Lead

Planet Fitness; Medford (MA); On-site; USD 22,000 - 30,000; Full time

Benefits offered by this job

Free Black Card membership after 90 d.

Benefits package included (Medical, 40

Job summary

Planet Fitness is seeking a Fitness Trainer to run the PE@PF program and assist new members in achieving their fitness goals by designing a simple workout plan and teaching the proper use of equipment.

You will schedule classes, consult with members on goals, guide safe workouts, process front desk duties, tour prospective members, and respond to questions in a friendly, professional manner.

Qualifications

• Customer service mindset focusing on member satisfaction.
• Strong communication and active listening skills.
• Ability to empathize and solve problems professionally.

Responsibilities

• Run the Planet Fitness PE@PF program and schedule classes.
• Consult with members on fitness goals and instruct proper use of equipment.
• Create bi-weekly exercise updates and ensure class attendance.
• Assist at front desk with sign-ups, tours, and member questions.
• Maintain a friendly, professional demeanor and escalate as needed.

Skills

Customer service

Communication

Empathy

Problem solving

Active listening

Education

CPR Certification

Nationally Certified Training Certificate

Job description

Planet Fitness is seeking a Fitness Trainer to run the PE@PF program and assist new members in achieving their fitness goals by designing a simple workout plan and teaching the proper use of equipment.

You will schedule classes, consult with members on goals, guide safe workouts, process front desk duties, tour prospective members, and respond to questions in a friendly, professional manner.