Group Fitness Instructor & Member Experience Specialist

Planet Fitness; Brockton (MA); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free Black Card membership after 90 d,

Medical, Dental, Vision, 401k with公司贡献

Job summary

Planet Fitness in Brockton, MA seeks a Fitness Trainer to lead the PE@PF program, designing simple workouts and instructing members on equipment use. You will also support front desk duties, sign-ups, tours, and member inquiries to ensure a positive gym experience.

The role emphasizes a passion for fitness, reliability, and exceptional customer service, with CPR and national training certificates required.

Qualifications

• Must have a passion for fitness and health.
• Positive attitude and reliability are essential.
• Excellent customer service and professional interaction with members and coworkers.
• Strong listening and problem-solving skills.
• Diplomacy in all interactions and appropriate language use.
• Current CPR certification and national training certificate required.
• Must be 18 years or older.

Responsibilities

• Lead and run the Planet Fitness PE@PF program and schedule.
• Coach members on goals and safe use of equipment.
• Create bi-weekly exercise updates.
• Meet class requirements based on club size and traffic.
• Assist front desk tasks: answer calls, check in members, sign up new members, give tours.
• Handle member questions and escalate as needed.

Skills

Customer service

Communication

Empathy

Problem solving

Listening

Diplomacy

Education

CPR Certification

Nationally Certified Training Certificate

Job description

Planet Fitness in Brockton, MA seeks a Fitness Trainer to lead the PE@PF program, designing simple workouts and instructing members on equipment use. You will also support front desk duties, sign-ups, tours, and member inquiries to ensure a positive gym experience.

The role emphasizes a passion for fitness, reliability, and exceptional customer service, with CPR and national training certificates required.