Group Fitness Trainer & Member Success Coach

Planet Fitness; Natick (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Free Black Card membership after 90‑d

Medical options

Dental

Vision

Flexible Spending Accounts

401k with company contribution

Paid vacation time

Pet Insurance

Aflac

Promotions from within

Job summary

Planet Fitness is seeking a Fitness Trainer to run the PE@PF program, helping new members reach their goals by designing a simple workout plan and teaching proper equipment usage. You will conduct PE@PF sessions, consult with members on goals, create bi-weekly exercise updates, and support front desk duties as needed.

A passion for fitness and excellent customer service are essential. This role offers growth opportunities within Core Development and Management and benefits after regular

Qualifications

• Passion for fitness and health.
• Upbeat and positive attitude.
• Punctuality and reliability.
• Exceptional customer service, positive interactions with members and staff.
• Strong listening, empathy and problem-solving.
• Diplomacy in all interactions; appropriate behavior and language.

Responsibilities

• Conduct and run the Planet Fitness PE@PF program; create and follow the schedule.
• Consult with members on fitness goals and instruct safe equipment use.
• Create bi-weekly exercise updates with varied routines.
• Meet class requirements based on club size and member traffic.
• Assist front desk with calls, check-ins, new member sign-ups and tours.
• Respond to member questions professionally and escalate as needed.

Skills

Customer service

Punctuality

Communication

Empathy

Diplomacy

Education

CPR Certification

Nationally Certified Training

Job description

Planet Fitness is seeking a Fitness Trainer to run the PE@PF program, helping new members reach their goals by designing a simple workout plan and teaching proper equipment usage. You will conduct PE@PF sessions, consult with members on goals, create bi-weekly exercise updates, and support front desk duties as needed.

A passion for fitness and excellent customer service are essential. This role offers growth opportunities within Core Development and Management and benefits after regular