Ground Station Operator - Alaska Satellite Facility

University of Alaska; Fairbanks (AK); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Retirement options

Health insurance

Paid holidays

Tuition waivers

Job summary

The Ground Station Operators (GSOs) at the Alaska Satellite Facility, part of the University of Alaska Fairbanks, monitor NASA-owned satellite-tracking antennas on the UAF campus. They oversee real-time antenna tracking, data downlinking, and command uplinking for Earth Observing Satellites.

GSOs work four 10-hour days in a 24/7 operation, requiring strong diagnostic and problem-solving skills, effective communication, and the ability to work independently in a time-sensitive environment.

Qualifications

• Bachelor’s degree in a relevant field and 2 years experience, or an equivalent combination of training and experience.
• A valid driver’s license and clean driving record per UA Safe Driving Criteria.
• US Citizenship is required for this position. Include citizenship status in cover letter or resume.

Responsibilities

• Monitor NASA-owned satellite-tracking antennas on the UA Fairbanks campus.
• Oversee real-time antenna tracking, data downlinking, and command uplinking for Earth Observing Satellites.
• Collaborate with Ground Station Engineers and troubleshoot anomalies during shifts.
• Report to duty at the UAF office on the first day of employment.

Skills

Windows OS

Diagnostic skills

Troubleshooting

Communication skills

Attention to detail

Independent work

Education

Bachelor’s degree in Information Technology or related field

Job description

The Geophysical Institute is a research-focused organization at the University of Alaska Fairbanks. The university offers a competitive work environment with strong benefits, including retirement and health insurance, generous leave policies, and tuition waivers for UAF courses. The Geophysical Institute values collaboration, accountability, and the exchange of ideas. We foster a professional and respectful environment dedicated to serving Alaska through applied science. Career growth and professional development are supported and encouraged.

As a public, regional, comprehensive university, UAF welcomes applications from individuals with a wide range of backgrounds and experiences.

The Ground Station Operators (GSOs) at the Alaska Satellite Facility monitor NASA-owned satellite-tracking antennas on the University of Alaska Fairbanks campus. They oversee real-time antenna tracking, data downlinking, and command uplinking for Earth Observing Satellites. They work closely with the Ground Station Engineers and assist in troubleshooting any anomalies that arise during their shift. As a GSO, you will work four 10-hour days. The ground station is operated 24 hours a day, 365 days a year.

To be successful in this role, a Ground Station Operator must have practical experience operating Windows operating systems and related software in a complex, networked, and time-sensitive environment. The GSO should also possess strong diagnostic, problem-solving, and troubleshooting skills, as well as effective communication and excellent interpersonal skills. The capacity to work independently is essential, and a keen attention to detail is an important characteristic of a successful GSO.

Minimum Qualifications

Bachelor’s degree in a relevant field (i.e. Information Technology or other related field) and 2 years experience, or an equivalent combination of training and experience.

A valid driver’s license and clean driving record in compliance with UA Safe Driving Criteria is required.

US CITIZENSHIP IS REQUIRED FOR THIS POSITION. TO BE CONSIDERED FOR THIS POSITION, PLEASE LIST YOUR CURRENT CITIZENSHIP STATUS IN EITHER YOUR COVER LETTER OR RESUME

Position Details

This position is full-time, Grade 79, term-funded, non-exempt, 12-month position complete with a competitive salary and UA employee benefits package. UA provides a generous compensation package that includes retirement options, annual leave, 12 paid holidays per year, tuition waivers for employees and family members, and affordable medical, dental, and vision care coverage. New hires will be placed on UA staff salary schedule, based on education and experience.

This position will be physically located at the UAF campus in Fairbanks, Alaska. The successful finalist will be expected to report to duty at the UAF office on the first day of employment.

Equal Opportunity/Equal Access Employer and Educational Institution

The University of Alaska is an Equal Opportunity/Equal Access Employer and Educational Institution. The University is committed to a policy of non-discrimination against individuals on the basis of any legally protected status.

The successful applicant is required to complete a background check. Any offer of employment is contingent on the background check.

Your application for employment with the University of Alaska is subject to public disclosure under the Alaska Public Records Act.

The University of Alaska reserves the right to require employees to work on-site at University of Alaska facilities. Remote work may be approved for employees based in Alaska at the discretion of the University. Remote work for employees based outside the State of Alaska may be approved only in exceptional circumstances or where required by the job duties of the position.

Each university within the University of Alaska system publishes an Annual Security and Fire Safety Report whichcontains information regarding campus safety and security including topics such as: campus law enforcement authority; crime reporting policies; campus alerts (Timely Warnings and Emergency Notifications); fire safety policies and procedures; programs to prevent dating violence, domestic violence, sexual assault and stalking; the procedures the University will follow when one of these crimes is reported; and other matters of importance related to security on campus. The report also contains information about crime statistics for the three most recent calendar years concerning reported crimes that occurred on campus; in On-Campus Student Housing Facilities; in Noncampus buildings or property owned or controlled by the University or a recognized student organization; and on public property within, or immediately adjacent to and accessible from, the campus. The report also contains fire statistics for any fires occurring in an On-Campus Student Housing Facility during the three most recent calendar years.

Access to the reports is available at:

UAA

Addresses Anchorage campus, Aviation Technology Complex, JBER - Elmendorf Extension, JBER - Richardson Extension, Kenai Peninsula College - Kachemak Bay campus, Kenai Peninsula College - Kenai River campus, Kodiak College, Kodiak High School Extension, Matanuska-Susitna College, Prince William Sound College, and Prince William Sound College - Cordova Extension Online: https://www.uaa.alaska.edu/students/safety Request a paper copy in person: UAA Police Department Office at Room 114 of Eugene Short Hall on the Anchorage campus / UAA Dean of Students Office at Room 122 of Rasmuson Hall on the Anchorage campus. Request a paper copy by mail: 907-786-1120 or [e-mail]/907-786-1214 or [e-mail].

UAF

Addresses Fairbanks Campus, Bristol Bay Campus, Chukchi Campus, Community and Technical College, Kasitsna Bay Campus, Seward Marine Center, Tok Campus, Kuskokwim Campus, and Northwest Campus Online: https://www.uaf.edu/orca/files/ASFSR.pdf Request a paper copy in person: UAF Office of Rights, Compliance and Accountability on the 3rd Floor of Constitution Hall. Request a paper copy by mail: 907-474-7300 or [e-mail].

UAS

Addresses the Juneau Auke Bay Campus, Juneau Technical Education Center, Sitka Campus, & Ketchikan Campus Online: https://uas.alaska.edu/equity-and-compliance/docs/clery/UAS_ASFSR.pdf Request a paper copy in person: Hendrickson Building, Suite 202 on the Juneau campus. Request a paper copy by mail: 907-796-6371 or emailing [e-mail].