Ground Ops Manager | Dispatch & Safety

SANDBOX LOGISTICS INC; Huntsville (AL); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

401(k)

Competitive salary

Free uniforms

Performance bonus opportunities

Paid training

Paid time off

Professional development

Opportunities for advancement

Job summary

Sandbox Logistics, Inc. is seeking a strong, hands-on Business Contact (BC) / Operations Manager to lead daily FedEx Ground Pickup & Delivery operations.

The BC is responsible for the overall execution of the operation, including driver training and development, route completion, staffing, safety, and service performance. This fast-paced leadership role requires someone who can manage people, make quick decisions, and take ownership of results, with a focus on ensuring all routes are staffed,

Qualifications

• Previous management or operations leadership experience required.
• Transportation, logistics, delivery, or FedEx Ground experience strongly preferred.
• Strong leadership, communication, and problem-solving skills.
• Experience managing and training employees.
• Ability to manage multiple priorities in a fast-paced environment.
• Valid driver's license with an acceptable driving record.
• Experience with GroundCloud, DRO, dispatch, routing, or similar systems is a plus.

Responsibilities

• Ensure all scheduled routes are staffed, dispatched, and completed every day.
• Recruit, onboard, train, coach, and develop drivers.
• Conduct driver ride-alongs and performance evaluations.
• Manage daily dispatch, driver schedules, attendance, and call-outs.
• Monitor routes throughout the day and coordinate rescues when necessary.
• Maintain strong safety, service, scanning, and pickup performance.
• Ensure compliance with company, FedEx Ground, and DOT requirements.
• Conduct safety meetings and assist with accident/incident investigations.
• Monitor fleet readiness and coordinate vehicle maintenance and repairs.
• Develop contingency plans for driver call-outs, breakdowns, and unexpected volume.
• Monitor payroll, overtime, fuel usage, and operating expenses.
• Communicate daily operational performance to company leadership.
• Help develop Lead Drivers, Trainers, and future operational leaders.

Skills

Leadership

Communication

Problem-solving

People management

Tools

GroundCloud

DRO

Dispatch systems

Routing

Job description

Sandbox Logistics, Inc. is seeking a strong, hands-on Business Contact (BC) / Operations Manager to lead daily FedEx Ground Pickup & Delivery operations.

The BC is responsible for the overall execution of the operation, including driver training and development, route completion, staffing, safety, and service performance. This fast-paced leadership role requires someone who can manage people, make quick decisions, and take ownership of results, with a focus on ensuring all routes are staffed,