Operations Manager - FedEx Pickup and Delivery

Ground Logistics; North Carolina; On-site; USD 70,000 - 86,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Paid holidays

Medical insurance

Dental insurance

Vision insurance

Accident insurance

Life insurance

Telemedicine

Uniforms

Advancement opportunities

Job summary

Ground Logistics is seeking an Operations Manager to oversee FedEx pickup and delivery operations at the Cumberland terminal. You will hire, train, and lead drivers and supervisors, manage daily dispatch, route planning, and ensure safety and DOT compliance.

You’ll coordinate with FedEx leadership, handle vehicle maintenance, and maintain high operational readiness. This role requires availability six days a week and a hands-on, results-driven approach.

Qualifications

• A confident leader who can coach and motivate a team.
• Strong communication skills and attention to detail.
• Ability to adapt quickly in a fast-paced environment.

Responsibilities

• Oversee daily FedEx pickup and delivery operations, ensuring performance and safety.
• Directly hire, train, and lead drivers and supervising staff at the terminal.
• Coordinate dispatch, route planning, and DOT compliance.
• Maintain strong partnership and communication with FedEx leadership.
• Oversee vehicle maintenance and operational readiness.

Skills

Leadership

Clear communication

Adaptability

Accountability

Availability 6 days

FedEx/Logistics experience

Job description

Operations Manager - FedEx Pickup and Delivery

12000 Mexico Farm Rd, Cumberland MD 21502

Operations Manager for FedEx pickup and delivery

Starting Salary: From $78,000 per year

Ground Logistics is seeking a motivated, hands-on leader to oversee daily operations of FedEx package pickup and delivery. This is a key leadership role within our organization, responsible for driving performance, safety, and team culture.

You will play a direct role in the success of the operation each day. you'll be present in the terminal, hiring, training and leading drivers and supervisors, keeping vehicles maintained, solving problems in real time, and maintaining a strong partnership with FedEx leadership.

This role requires consistency, flexibility, and availability. Operational needs may require early mornings, extended days, or weekend involvement. In return, you gain schedule flexibility when operations allow and the opportunity to grow within a stable and expanding company.

What You'll Lead

• Driver and team supervisor development and team accountability
• Daily dispatch, route planning, and execution
• Safety training, ride-alongs, and DOT compliance
• Strong communication and partnership with FedEx terminal management
• Vehicle maintenance coordination and operational readiness
• You will be trusted to take ownership, make decisions, and keep the operation running at a high level.

What We're Looking For

• A confident leader who can coach and motivate a team
• Strong communication skills and attention to detail
• Ability to adapt quickly in a fast-paced environment
• High level of personal accountability
• Availability 6 days per week, Mon - Sat
• Experience with FedEx, UPS, Amazon, DHL, Walmart delivery, courier services, trucking, or similar logistics environments is strongly preferred.

What We Offer

• Weekly pay
• Paid time off and paid holidays
• Medical, dental, vision, accident, and life insurance options
• Free telemedicine
• Company-provided uniforms
• Advancement opportunities within a growing FedEx contractor

We operate with an uncompromising commitment to Safety, Integrity, and Service, and we are hiring immediately for a results-driven leader who is ready to take ownership and elevate our operation.