Ground-Floor Director of Operations - Telehealth

Fierce Health; Draper (UT); On-site; USD 70,000 - 120,000; Full time

Benefits offered by this job

Direct line to CEO

Influence over company direction

Opportunity to build a team from scratch

Job summary

A telehealth company in Draper, Utah, is seeking a Director of Operations to lead Customer Success, Medical Operations, and Training teams. This role requires a hands-on operator who thrives in a fast-paced environment and is comfortable with ambiguity. The ideal candidate will have a background in healthcare or telehealth and be responsible for enhancing patient experiences and operational systems. A competitive salary range of $70,000 to $120,000 is offered.

Qualifications

• Experience building and leading teams in a fast-moving environment.
• Comfortable with ambiguity and creating order in unstructured situations.
• Background in healthcare, telehealth, or service-focused business.

Responsibilities

• Lead teams across Customer Success, Medical Operations, and Training.
• Develop systems and workflows to enhance operational efficiency.
• Measure and optimize the patient experience throughout their journey.

Skills

Team leadership

Strategic development

Experience in telehealth

Problem-solving

Data-driven decision-making

Job description

A telehealth company in Draper, Utah, is seeking a Director of Operations to lead Customer Success, Medical Operations, and Training teams. This role requires a hands-on operator who thrives in a fast-paced environment and is comfortable with ambiguity. The ideal candidate will have a background in healthcare or telehealth and be responsible for enhancing patient experiences and operational systems. A competitive salary range of $70,000 to $120,000 is offered.