Head of Telehealth Operations & Growth

TeleMed2U INC; Austin (TX); Hybrid; USD 100,000 - 150,000; Full time

Job summary

A leading healthcare technology firm in Austin, Texas, seeks a Director of Clinical Operations to oversee and optimize the delivery of virtual care. This role requires extensive experience in healthcare operations, particularly in managing multi-service clinical operations. The ideal candidate will lead strategic initiatives, enhance patient and provider experiences, and drive quality and regulatory compliance within telehealth services. A background in Healthcare Administration is essential, with a focus on building scalable operations and leading large teams effectively.

Qualifications

• Minimum of 7 years leadership experience in healthcare operations.
• 3+ years in clinical operations management role.
• Strong track record in building and scaling operations.

Responsibilities

• Lead clinical operations across multiple service lines.
• Own key clinical operations performance metrics.
• Collaborate with CMO to align practices with regulatory standards.

Skills

Understanding of clinical operations

Leadership and people management

Communication and interpersonal skills

Analytical and problem-solving abilities

Proficiency with EMR/EHR systems

Education

Bachelor’s degree in Healthcare Administration or related field

Master’s degree in Healthcare Administration or related field (preferred)

Tools

EMR/EHR systems

Telehealth platforms

Workforce management tools

Job description

A leading healthcare technology firm in Austin, Texas, seeks a Director of Clinical Operations to oversee and optimize the delivery of virtual care. This role requires extensive experience in healthcare operations, particularly in managing multi-service clinical operations. The ideal candidate will lead strategic initiatives, enhance patient and provider experiences, and drive quality and regulatory compliance within telehealth services. A background in Healthcare Administration is essential, with a focus on building scalable operations and leading large teams effectively.