Grooming Salon Leader: Lead, Grow & Delight Pets

Petsense by Tractor Supply; Poteau (OK); On-site; USD 32,000 - 52,000; Full time

Job summary

Petsense by Tractor Supply in Oklahoma seeks a Salon Leader to oversee daily grooming salon operations, drive sales, and ensure exceptional customer service for pet parents and their companions.

You will recruit and mentor groomers, manage scheduling and safety audits, maintain grooming SOPs, and partner with the Store Manager to grow the grooming business while upholding high standards of animal welfare and cleanliness.

Qualifications

• Minimum 2+ years experience grooming pets under the leadership of a professional groomer.
• Supervisory experience preferred.
• Must be comfortable working with dogs and cats.
• Ability to demonstrate patience and compassion for animals.
• Must provide own tools (clippers, blades, shears) or be willing purchase required tools.

Responsibilities

• Manage the day to day operations of the Groom Shop; including scheduling, safety checklists, and salon audits.
• All grooming SOP’s and salon must be audit compliant and cleanliness standards adhered to at all times.
• Place monthly supply orders with the approval of SM staying within the monthly salon budget.
• Assist in hiring and onboarding all new Groomers and Groom Technicians. This includes ensuring timely completion of all training requirements, mentoring where needed throughout training and evaluating potential and current employee grooming skills.
• Communicate all daily/weekly communication to salon team and Store Manager including sales performance.
• Schedule weekly meetings with SM to discuss staffing, schedules, prior week’s plan and forecast business review.

Skills

Grooming

Supervisory experience

Customer service

Animal care

Communication

Education

High school diploma or equivalent

Tools

Grooming tools

Job description

Petsense by Tractor Supply in Oklahoma seeks a Salon Leader to oversee daily grooming salon operations, drive sales, and ensure exceptional customer service for pet parents and their companions.

You will recruit and mentor groomers, manage scheduling and safety audits, maintain grooming SOPs, and partner with the Store Manager to grow the grooming business while upholding high standards of animal welfare and cleanliness.