Grooming Apprentice: Hands-on Training & Mentorship

Kriser's Natural Pet; Highland Park (IL); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA/FSA – medical and dependent care

Life insurance $25K

Disability insurance

Pet insurance discount

Paid time off (PTO) - 2 weeks in first

Parental Leave and Paw-ternity

401(k) employer match

Employee Assistance Program

Discounts on goods and services

Team Member Feeder Program

Store Bonus Incentive Program

Quality over quantity focus

Job summary

Kriser's Natural Pet in Highland Park, IL is seeking a Groomer Apprentice to learn advanced grooming skills while delivering a upscale pet styling experience.

You will train through a mentorship program covering bathing, brushing, blow drying, de-matting, trimming, gland expression, teeth brushing, nail care, and related services; you’ll gain hands-on experience with pets and their parents and promote service enhancements.

Qualifications

• Must be 18 years or older.
• Minimum 6 months of professional experience in pet bathing / grooming assistance.
• Must complete 60/90 day bather assessment period with the company.
• Passion for dog bathing and promoting well‑being of pets.
• Willingness to be educated about the products and services offered.
• Ability to work a flexible schedule to meet the needs of the business, which will require evening and weekend shifts.
• Exceptional active‑listening and customer service skills.
• Good time management skills.

Responsibilities

• Complete superior grooms (e.g., bathing, brushing, blow drying, de-matting, cutting or trimming hair/ fur, gland expression, teeth brushing, nail clipping and grinding, and other specialty services).
• Provide a thorough hands‑on pet check‑in and check‑out process for each pet and pet parent.
• Use good judgment and alert groomer of any anomalies that a dog may have.
• Actively engage pet parents and pets, share product knowledge, and educate pet parents.
• Authentically offer enhancements to meet our pet’s and pet parent’s specific needs to support the growth of the business.
• Always treat all pets and pet parents with kindness, respect, and proper handling.
• Positively interact with pet parents in‑person, via email, text, and phone providing them with proactive communication and exceptional service.
• Actively engage pet parents to continue to grow the business.
• Maintain a clean, safe work environment.
• Rebook with pet parents to ensure timely, holistic care to promote pet wellness.

Skills

Active listening

Customer service

Time management

Job description

Kriser's Natural Pet in Highland Park, IL is seeking a Groomer Apprentice to learn advanced grooming skills while delivering a upscale pet styling experience.

You will train through a mentorship program covering bathing, brushing, blow drying, de-matting, trimming, gland expression, teeth brushing, nail care, and related services; you’ll gain hands-on experience with pets and their parents and promote service enhancements.