Groomer Team Lead

Furry Land; Corpus Christi (TX); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a forward-thinking mobile grooming company that prioritizes the health and comfort of pets. As a Lead Groomer, you will lead a passionate team, providing exceptional grooming services while ensuring a stress-free experience for pets and their owners. You'll be responsible for training new groomers, managing appointments, and developing local business strategies. With state-of-the-art mobile grooming vans and a supportive work environment, this role offers the opportunity to make a real difference in the lives of pets and their owners. If you're passionate about animals and customer service, this is the perfect opportunity for you!

Benefits

Flexible Schedule

Paid Time Off

Professional Development Assistance

Tips

Bonus Opportunities Available

Management Training Resources

State-of-the-Art Mobile Grooming Vans

Top Industry Compensation

Scheduling and Routing Assistance

Qualifications

• Proven experience as a professional pet groomer with knowledge of grooming techniques.
• Valid driver's license and ability to drive a grooming van safely.

Responsibilities

• Onboard new associates and ensure training requirements are met.
• Drive grooming van to appointments and provide professional grooming services.

Skills

Pet Grooming Techniques

Customer Service

Communication Skills

Attention to Detail

Time Management

Education

Certification from a Grooming School

Tools

2023 Mercedes Sprinter Van

Job description

Benefits/Perks

• Flexible Schedule
• Paid Time Off
• Professional Development Assistance
• Tips
• Bonus Opportunities Available
• Management Training Resources
• State-of-the-Art Mobile Grooming Vans
• Top Industry Compensation
• Scheduling and Routing Assistance

Company Overview

Furry Land Mobile Grooming is one of the largest mobile grooming franchise companies in the nation. We operate nationwide and continue to grow. At Furry Land, we're dedicated to ensuring the lives of pets are healthy and comfortable. We're dedicated to our animals, our clients, and our team.

When our pets inspire us to be more loving and caring, it’s no surprise that our Grooming team embodies those qualities. With your patience, guidance, and passion for helping others, you’ll help to lead the operations of the grooming business—from head to tail! You’ll build relationships with clients, champion exceptional customer service, and train assistants in the skill of grooming. The team of groomers associates will drive results to grow the business.

Job Summary

Are you passionate about providing exceptional grooming services while leading a community that works together for the love of our furry friends? Furry Land Tri-Cities is seeking a skilled and enthusiastic Lead Groomer to join our team. We offer a unique mobile spa experience for dogs and cats, ensuring a stress-free and convenient grooming process for both pets and their owners.

Lead Groomer Responsibilities

• Onboard all new associates and groomers, ensuring their completion of all training requirements and annual safety certifications, any required certifications by the state, and ensuring that each groomer represents the brand in a positive way according to our standards.
• Drive our state-of-the-art 2023 Mercedes Sprinter van to scheduled appointments in the Furry Land Tri-Cities area – equipped with the latest insulation technology to ensure you can work in comfort all year long.
• Ensure you and your groomers provide professional services including bathing, brushing, trimming, and styling according to customer preferences and breed standards.
• Develop a local business growth and advertising strategy with other members of Furry Land and oversee its execution.
• Ensure that the vans being used for mobile grooming are being properly maintained, serviced, and registered, and oversee any upkeep or repairs required to the vehicles.
• Schedule and manage appointments, ensuring timely arrivals and efficient use of time to maximize productivity. Covering shifts as necessary for customer satisfaction on scheduled appointments.
• Provide exceptional customer service by addressing client inquiries, addressing concerns, and always maintaining a friendly and professional demeanor.

Lead Groomer Requirements

• Proven experience as a professional pet groomer, with a deep understanding of various grooming techniques, breed-specific cuts, and coat types.
• Valid driver's license and a clean driving record, with the ability to drive a grooming van safely and efficiently.
• Passion for working with animals and a demonstrated ability to handle pets of all sizes, temperaments, and breeds.
• Excellent communication and interpersonal skills, with the ability to build rapport with pet owners and provide outstanding customer service.
• Strong attention to detail and the ability to consistently deliver high-quality grooming services.
• Ability to work independently and manage time effectively to meet appointment schedules.
• Ability to handle and lift all breed sizes.
• Flexibility to work weekends, holidays, and occasional extended hours based on customer demand.
• Certification from a reputable grooming school or a similar grooming qualification is highly desirable.
• 5 years of experience in guest service roles as a store partner is preferred.
• Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred.
• A minimum of one year of experience in all breeds of grooming is required.
• Experience monitoring and providing direction to Grooming partners is preferred.
• Previous supervisory experience and prior retail experience are preferred.

Apply now to experience a career that loves you back!

This job summary is intended to describe the general nature and level of work the leader assigned to this job performs. It is not intended to include all duties and responsibilities. Furry Land Tri-Cities is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national or ethnic origin, disability, as well as any other characteristic protected by federal, provincial, or local law. Applicants must be over the age of 18.