Groom Tech in Training, Petsense

Petsense by Tractor Supply; Thomaston (GA); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player is seeking passionate individuals to join their team as Groom Technicians in Training. This role offers a unique opportunity to engage in a comprehensive training program focused on grooming and pet care. Team members will learn essential skills such as safe pet handling, grooming techniques, and customer service, all while ensuring the well-being of animals. With a commitment to excellence and a supportive environment, this position is perfect for those looking to grow in the pet care industry. Join a company that values work-life balance and offers growth opportunities for its team members.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Comfortable working with dogs and cats, demonstrating patience and compassion.
• Ability to read, write, and count accurately is essential.

Responsibilities

• Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Inspect animals for external signs of parasites, disease, or injury.
• Sanitize and maintain grooming tools and equipment.

Skills

Customer Service Skills

Safe Pet Handling

Effective Communication

Attention to Detail

Compassionate Treatment of Animals

Education

High School Diploma or Equivalent

Tools

Grooming Tools

Job description

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program. Although daily tasks may vary, every Groom Technician in Training should be able to perform all of the following duties accurately, efficiently, and safely on a regular basis and without advance notice:
  • Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
  • Safe Pet Handling
  • Bathing, Drying, Brushing, and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper Techniques
  • Basic Finishing Techniques
  • Customer Service Skills
  • Demonstrating Professionalism
  • Equipment Handling and Maintenance
  • Ensure the safety and well-being of animals
  • Inspect animals for external signs of parasites, disease, or injury and report findings to pet owners
  • Practice Safety and Sanitization protocols
  • Sanitize and maintain grooming tools and equipment
  • Assist in generating business through calls, scheduling, follow-ups, and vaccination verification
  • Maintain records of pet clients including services and vaccination records
  • Operate computer as needed
  • Store recovery if needed
  • Ensure the safety and care of live animals, including sanitizing holding tanks
  • Complete all documentation related to job duties
• Perform other duties as assigned.

Required Qualifications

Experience: Comfortable working with dogs and cats, demonstrating patience and compassion. Must provide own grooming tools or be willing to purchase them.

Education: High school diploma or equivalent required. Ability to read, write, and count accurately is essential.

Preferred knowledge, skills, or abilities

• Operate all grooming tools and equipment
• Effective communication with colleagues and customers
• Compassionate treatment of animals
• Attention to detail
• Basic computer skills
• Strong interpersonal and conflict resolution skills

Working Conditions

• Indoor environment with moderate noise
• Exposure to grooming instruments, pet waste, and wet conditions
• Work shifts vary, generally no less than 4 hours and may exceed 8 hours
• Maintain a safe and productive environment

Physical Requirements

• Ability to move and transfer animals and equipment up to 50 pounds
• Stand and remain stationary for up to 8 hours
• Move around the salon frequently
• Use grooming instruments effectively
• Lift or reach overhead occasionally
• Bend, kneel, squat regularly
• Operate store equipment
• Read, write, and count accurately
• Effective communication skills
• This position is non-sedentary and requires physical and mental stamina.

Disclaimer

This job description provides an overview of responsibilities and is not exhaustive. All duties should be performed as assigned by supervisors.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide our culture and decision-making, emphasizing how we do our work, not just what we do. We believe in work-life balance and supporting our Team Members' well-being.

We are committed to providing excellent service and growth opportunities. Your career with Tractor Supply and Petsense starts here.