Groom Tech in Training, Petsense

Petsense by Tractor Supply; Locust Grove (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in pet care is seeking dedicated individuals for a grooming training program. This role offers a unique opportunity to learn the essentials of pet grooming through a comprehensive training course, combining hands-on practice and theoretical knowledge. You'll engage with pets daily, ensuring their safety and well-being while developing your skills in a supportive environment. The company values its team members and provides a range of benefits, promoting both personal and professional growth. If you have a passion for animals and customer service, this is the perfect opportunity for you to start your career in grooming.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Must be comfortable working with dogs and cats.
• Ability to demonstrate patience and compassion for animals.

Responsibilities

• Enroll & complete the Paragon training for Level 1 (Groom Tech).
• Perform grooming duties such as bathing, trimming, and nail care.
• Ensure safety and well-being of animals during grooming.

Skills

Customer Service Skills

Pet Handling Skills

Basic Clipper Techniques

Basic Finishing Techniques

Grooming Tools Operation

Education

High School Diploma or Equivalent

Tools

Grooming Tools (Clippers, Shears)

Computer Skills

Job description

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distance learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Take the initiative to support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program. Although daily tasks may vary, every Groom Technician in Training should be able to perform all of the following duties accurately, efficiently, and safely on a regular basis and without prior notice:
  • Successfully enroll & complete the Paragon training for Level 1 (Groom Tech) by the required timeline of five weeks.
  • Safe Pet Handling
  • Bathing, Drying, Brushing, and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper Techniques
  • Basic Finishing Techniques
  • Customer Service Skills
  • Demonstrating Professionalism
  • Equipment Handling and Maintenance
  • Ensuring the safety and well-being of animals
  • Inspecting animals for external signs of parasites, disease, or injury and reporting findings to pet owners.
  • Practicing Safety and Sanitization protocols
  • Sanitizing and maintaining all grooming tools and equipment to prevent injury and disease spread.
  • Assisting in generating business by calling existing and new customers, scheduling appointments, follow-up calls, reminders, and verifying vaccinations.
  • Maintaining records of all pet clients, including services provided and vaccination records.
  • Operating computer as needed.
  • Recovery of store, if needed.
  • Ensuring the safety and well-being of live animals, including sanitizing and maintaining holding tanks and caring for live animals as required.
  • Completing all documentation associated with the above duties.
• May also be required to perform other duties as assigned.

Required Qualifications

Experience: Must be comfortable working with dogs and cats. Ability to demonstrate patience and compassion for animals. Must provide own tools (clippers, blades, shears) or be willing to purchase required tools.

Education: High school diploma or equivalent required. Any suitable combination of education and experience will be considered. Regardless of education level, associates must be able to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Operate and use all grooming tools and equipment including bathing tubs, brushes, combs, scissors, clippers, dryers, and bathing products such as perfumed shampoos and soaps.
• Communicate effectively with associates and customers.
• Display compassion with animals and treat them accordingly.
• Exhibit attention to detail.
• Read, write, and count to accurately complete all documentation.
• Basic computer skills.
• Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.

Working Conditions

• Working environment is generally indoors with moderate noise.
• Exposure to sharp grooming instruments, perfumed shampoos, pets, and pet waste.
• Exposure to wet conditions, particularly when bathing dogs.
• Exposure to cats and dogs of all sizes, breeds, and temperaments.
• Work shifts vary but are generally no less than 4 hours and may exceed 8 hours.
• Promote a safe and productive work environment and adhere to safety guidelines.
• Indoor floors and outdoor lots are hard surfaces; lighting and temperature are adequate.

Physical Requirements

• Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
• Ability to stand and maintain a stationary position for up to 8 hours while grooming animals.
• Ability to move around the salon to groom animals, clean, and maintain the salon.
• Ability to utilize grooming instruments including shears and dryers.
• Ability to occasionally lift or reach merchandise overhead.
• Ability to bend, kneel, and squat frequently to groom animals, clean, and stock.
• Ability to operate store equipment such as computer, cash register, etc.
• Ability to read, write, and count accurately.
• Effective communication skills.
• This position is non-sedentary.
• Operate all relevant equipment safely and effectively, providing high customer service.
• Must have the physical and mental stamina to move throughout the store and outdoor areas quickly and safely.

Disclaimer

This job description provides an overview of responsibilities. It is not exhaustive. Employees should perform all duties as assigned by their supervisor.

Company Info

At Tractor Supply and Petsense by Tractor Supply, our Team Members are our success's heart. We support them with comprehensive benefits, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources. Benefits vary by role and eligibility.

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You must apply or refer a friend through our internal portal.

Our Mission and Values are the foundation of our culture. We are committed to managing your time for success, offering meaningful rewards, and providing a career path with growth opportunities.