Groom Tech in Training, Petsense

Petsense by Tractor Supply; Clayton (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in pet care is seeking a Groom Tech in Training to join their dynamic team. This exciting role involves completing a comprehensive 15-week training program designed to equip you with essential skills in grooming and pet care. You'll learn everything from safe pet handling to effective customer service techniques, all while ensuring the well-being of the animals. With a supportive environment and a focus on professional growth, this position offers a fantastic opportunity to kickstart your career in the pet grooming industry. If you're passionate about animals and eager to learn, this role is perfect for you!

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Comfortable working with dogs and cats, demonstrating patience.
• Ability to read, write, and count accurately.
• Willingness to purchase necessary grooming tools.

Responsibilities

• Enroll & complete Paragon Level 1 training within five weeks.
• Maintain grooming tools and ensure animal safety.
• Assist in business generation activities like scheduling.

Skills

Pet Handling

Customer Service

Grooming Techniques

Communication Skills

Attention to Detail

Education

High School Diploma

Tools

Grooming Tools (Clippers, Blades, Shears)

Job description

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Overall Job Summary

This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise products or services
  • Make it Memorable
• Learn & perform duties throughout training, including:
  • Enroll & complete Paragon Level 1 training within five weeks.
  • Safe Pet Handling
  • Bathing, Drying, Brushing, and Combing all coat types
  • Nail Trimming
  • Ear Cleaning
  • Preparatory Hair Trimming
  • Basic Clipper and Finishing Techniques
  • Customer Service Skills and Professionalism
  • Equipment Handling and Maintenance
  • Ensure animal safety and well-being
  • Inspect animals for parasites, disease, or injury and report findings
  • Practice safety and sanitization protocols
  • Maintain grooming tools and equipment
  • Assist in business generation activities like scheduling and follow-ups
  • Maintain pet client records and operate computer systems
  • Store recovery if needed
  • Care for live animals and sanitize holding areas
  • Complete all documentation
• Perform other duties as assigned.

Required Qualifications

• Comfort working with dogs and cats, demonstrating patience and compassion.
• Own tools (clippers, blades, shears) or willing to purchase them.
• High school diploma or equivalent; ability to read, write, and count accurately.

Preferred Skills and Abilities

• Operate grooming tools and equipment effectively
• Effective communication with staff and customers
• Compassionate animal handling
• Attention to detail and problem-solving skills
• Basic computer skills and strong interpersonal skills

Working Conditions

• Indoor environment with moderate noise, exposure to pet-related substances, and wet conditions.
• Variable shifts, generally no less than 4 hours, may exceed 8 hours.
• Maintain a safe environment and adhere to safety guidelines.
• Work on hard surfaces, with the ability to move quickly and safely throughout the store and outdoor areas.

Physical Requirements

• Ability to lift up to 50 pounds and stand for up to 8 hours.
• Frequent movement around the store, using grooming instruments, and bending/kneeling.
• Effective communication skills and ability to operate store equipment.

Disclaimer

This overview is not exhaustive; all duties should be performed as assigned by a supervisor.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.