Groom Tech in Training, Petsense

Petsense by Tractor Supply; Dunn (NC); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player is seeking enthusiastic individuals to join their grooming team. This role involves completing a comprehensive training program designed to equip you with essential skills in pet grooming and care. You will engage directly with pets, providing grooming services while ensuring their safety and well-being. The company values flexibility and adaptability, offering a supportive environment where you can grow your skills. If you are passionate about animals and customer service, this is a fantastic opportunity to build a rewarding career in pet grooming.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Paid Parental Leave

Tuition Reimbursement

Family Planning Resources

Qualifications

• Comfortable working with dogs and cats, demonstrating patience.
• Ability to read, write, and count accurately.

Responsibilities

• Enroll & complete the Paragon training for Level 1 within five weeks.
• Maintain records of pet clients, including services and vaccinations.
• Ensure the safety and well-being of animals.

Skills

Customer Service Skills

Safe Pet Handling

Grooming Techniques

Attention to Detail

Basic Computer Skills

Education

High School Diploma or Equivalent

Tools

Grooming Tools

Job description

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This position is responsible for enrolling & completing the training course Level 1 provided by Petsense, “Paragon,” in preparation for a career in grooming and/or bathing.

Paragon is a virtual distant learning program where students are guided through a 15-week training program designed to educate students on the fundamentals of bathing and grooming, while also providing the necessary basic skills in safety, pet first aid and CPR, pet handling skills, dog anatomy, and dog physiology. This is achieved through a combination of hands-on practice, book work, online exams, watching videos, and submitting photos of practical application for grading.

Essential Duties and Responsibilities (Min 5%)

As a Team Member, it is essential that you be available, flexible, adaptable, and service-oriented. You must be able to fulfill all of the following requirements:

• Maintain regular and predictable attendance.
• Work scheduled shifts and have the ability to work varied hours, days, nights, weekends, and overtime as dictated by business needs.
• Support selling initiatives (TEAM):
  • Thank the Customer
  • Engage with the customer and/or pet
  • Advise on products or services
  • Make it Memorable
• Groom Technicians in Training are required to learn & perform a combination of duties throughout their training program. Daily tasks may vary, but every Groom Technician in Training should be able to perform all of the following duties accurately, efficiently, and safely on a regular basis and without prior notice:
• Enroll & complete the Paragon training for Level 1 (Groom Tech) within five weeks.
• Safe Pet Handling
• Bathing, Drying, Brushing, and Combing all coat types
• Nail Trimming
• Ear Cleaning
• Preparatory Hair Trimming
• Basic Clipper Techniques
• Basic Finishing Techniques
• Customer Service Skills
• Demonstrating Professionalism
• Equipment Handling and Maintenance
• Ensure the safety and well-being of animals
• Inspect animals for external signs of parasites, disease, or injury and report findings to pet owners.
• Practice Safety and Sanitization protocols
• Sanitize and maintain grooming tools and equipment to prevent injury and disease spread.
• Assist in generating business through calls, scheduling, follow-ups, and verifying vaccinations.
• Maintain records of pet clients, including services and vaccination records.
• Operate computer as needed.
• Assist in store recovery if needed.
• Ensure the safety and care of live animals, including sanitizing holding tanks.
• Complete all related documentation.
• Other duties as assigned.

Required Qualifications

Experience: Comfortable working with dogs and cats, demonstrating patience and compassion. Must provide own grooming tools or be willing to purchase them.

Education: High school diploma or equivalent required. Ability to read, write, and count accurately.

Preferred knowledge, skills, or abilities

• Operate grooming tools and equipment effectively.
• Communicate effectively with team members and customers.
• Show compassion and proper handling of animals.
• Attention to detail.
• Basic computer skills.
• Strong interpersonal skills and conflict resolution abilities.

Working Conditions

• Indoor environment with moderate noise.
• Exposure to grooming instruments, pet waste, and wet conditions.
• Work shifts vary, generally no less than 4 hours, possibly exceeding 8 hours.
• Maintain safety and adhere to safety guidelines.
• Work on hard surfaces with adequate lighting and temperature.

Physical Requirements

• Move and transfer animals and equipment up to 50 pounds.
• Stand and work for up to 8 hours while grooming.
• Move around the salon frequently.
• Use grooming instruments effectively.
• Lift or reach overhead occasionally.
• Bend, kneel, squat regularly.
• Operate store equipment and complete documentation accurately.
• Communicate effectively.
• This position is non-sedentary.

Disclaimer

This job description provides an overview and is not exhaustive. Duties may be assigned by supervisors as needed.

Company Info

At Tractor Supply and Petsense, our Team Members are central to our success. We offer comprehensive benefits to support their well-being and growth, including medical, dental, vision, life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources.

Already a Team Member?

You must apply or refer a friend through our internal portal.

Our Mission and Values guide us, and we strive to support work-life balance through our benefits.

We are committed to providing legendary service and offer opportunities for growth. Your opportunity is out here at Tractor Supply and Petsense.