Grocery Team Lead: Elevate Customer Experience & Growth

Meijer Inc.; DeWitt (MI); On-site; USD 26,000 - 38,000; Full time

Job summary

Meijer Inc. is seeking a team member to support daily store operations and deliver exceptional customer service. You will engage customers, coordinate tasks with peers, mentor teammates, and assist with scheduling, inventory, pricing, and safety compliance to uphold Meijer standards.

This role emphasizes collaboration, inclusion, and a positive shopping experience, with opportunities for growth within a family-centered company that values community, training, and consistent service.

Qualifications

• Passion for customer service with total engagement and approachability.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Ability to influence others and build rapport with customers and peers.
• Ability to lift, carry, push, pull, bend and twist while handling product.

Responsibilities

• Engaging peers to provide the best possible shopping experience for customers, including an exceptional checkout experience.
• Communicating with team members and assigning daily work tasks.
• Mentoring and coaching other team members to exceed customer service and sales goals and maintain Meijer standards.
• Assisting with scheduling, rotation, and product display to support store profitability.
• Partners with leadership to ensure compliance with safety standards and door-to-door accountability.
• Operating a register and handling cash when needed; participating in inventories as required.

Skills

Customer service

Verbal communication

Written communication

Influence others

Team mentoring

Store operations

Inventory management

Safety compliance

Flexibility

Job description

Meijer Inc. is seeking a team member to support daily store operations and deliver exceptional customer service. You will engage customers, coordinate tasks with peers, mentor teammates, and assist with scheduling, inventory, pricing, and safety compliance to uphold Meijer standards.

This role emphasizes collaboration, inclusion, and a positive shopping experience, with opportunities for growth within a family-centered company that values community, training, and consistent service.