Grocery Stocker & Customer Service Specialist

Whole Foods Market, Inc; Sunnyvale (CA); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Job summary

Whole Foods Market in Sunnyvale, CA is seeking a team member to support Grocery operations. You will receive and prepare products, maintain the grocery floor and displays, and assist customers while upholding WFM standards.

Responsibilities include stocking shelves, ensuring freshness, handling returns, and supporting sampling programs. You will perform opening/closing duties and participate in required trainings, while delivering friendly service in a fast-paced environment.

Qualifications

• No prior retail experience required.

Responsibilities

• Maintains fresh, appealing displays by front-facing, stocking shelves, checking codes and rotating products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors spoilage and communicates waste to buyers and supervisors.
• Maintains back stock in good order.
• Assists with sampling program and keeps sample areas full and clean.
• Completes spoilage, sampling, temperature, and sweep worksheets.
• Assists with periodic inventory checks.
• Arrives on time and is prepared to work; attends trainings and meetings.
• Provides excellent customer service, responds to customers promptly and courteously.
• Maximizes sales by proper prep, storage, rotation and merchandising.
• Follows health, sanitation, and safety procedures.
• Maintains a clean and sanitary working/shopping environment; maintains equipment to safety standards.
• Performs opening, mid, and closing duties; ensures pricing signs are accurate.
• Reports safety hazards immediately.
• Performs other duties as assigned by leadership.

Skills

Sell proactively

Product knowledge

Quality awareness

Label literacy

Math basics

Customer service

Team communication

Time management

Safety compliance

Attention to detail

Job description

Whole Foods Market in Sunnyvale, CA is seeking a team member to support Grocery operations. You will receive and prepare products, maintain the grocery floor and displays, and assist customers while upholding WFM standards.

Responsibilities include stocking shelves, ensuring freshness, handling returns, and supporting sampling programs. You will perform opening/closing duties and participate in required trainings, while delivering friendly service in a fast-paced environment.