Grocery Specialist: Fresh Stock & Customer Service

Whole Foods Market; Oakland (CA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness support

Job summary

Whole Foods Market in Oakland is seeking a Grocery Team Member to support the department by receiving and stocking products, maintaining displays, and assisting customers in line with WFM standards.

The role involves breaking down deliveries, facing cases, checking codes, and ensuring clean, attractive shelves while delivering friendly, knowledgeable service and adhering to all health and safety regulations.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds.
• Ability to work nights, weekends, and holidays.
• Willingness to stand for long periods and work in a fast-paced environment.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Proactive selling

Product knowledge

Quality inspection

Label reading

Math skills

Communication

Time management

Teamwork

Passion for natural foods

Work ethic

Quality goals

Job description

Whole Foods Market in Oakland is seeking a Grocery Team Member to support the department by receiving and stocking products, maintaining displays, and assisting customers in line with WFM standards.

The role involves breaking down deliveries, facing cases, checking codes, and ensuring clean, attractive shelves while delivering friendly, knowledgeable service and adhering to all health and safety regulations.