Grocery Stocker & Customer Service Pro

Whole Foods Market; Petaluma (CA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market in Petaluma, CA is seeking a Team Member to support the Grocery department by stocking shelves, preparing product, and helping customers while upholding WFM standards. This role focuses on maintaining displays, freshness, and safety in a fast-paced store.

You will learn product knowledge, assist with sampling, perform opening and closing duties, and work a flexible schedule including nights and weekends.

Qualifications

• No prior retail experience required.

Responsibilities

• Ensures a fresh and appealing display by keeping cases and shelves clean and well stocked by front-facing, checking codes, rotating and removing out-of-date products.
• Stocks and cleans grocery shelves, bulk bins, frozen and dairy case.
• Monitors and prevents spoilage and communicates waste to buyers, Team Leaders, and shift supervisor.
• Maintains back stock in good order.
• Assists with sampling program, keeping sample areas full, clean and appealing.
• Completes spoilage, sampling, temperature, and sweep worksheets as required.
• Assists with periodic inventory checks.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.
• Maximizes sales potential through effective and proper procedures for prepping, storing, rotating, stocking, and merchandising product.
• Follows and complies, or ensures compliance, with established procedures, including Weights and Measures, health and sanitation, and safe work practices.
• Maintains, or ensures maintenance of, a clean and sanitary working and shopping environment; maintains equipment in accordance with WFM cleanliness and safety standards.
• Performs opening, mid, and closing duties as assigned; ensures accuracy of signs and pricing.
• Immediately reports safety hazards and violations.
• Performs other duties as assigned by store, regional, or national leadership.

Skills

Proactive selling

Product knowledge

Quality and freshness

Label literacy

Basic math

Communication

Team player

Customer service

Follow procedures

Time management

Passion for natural foods

Work ethic

Quality goals understanding

Job description

Whole Foods Market in Petaluma, CA is seeking a Team Member to support the Grocery department by stocking shelves, preparing product, and helping customers while upholding WFM standards. This role focuses on maintaining displays, freshness, and safety in a fast-paced store.

You will learn product knowledge, assist with sampling, perform opening and closing duties, and work a flexible schedule including nights and weekends.