Grocery Specialty Merchandiser: Fast, Friendly Service

Food Lion; Hopewell (VA); On-site; USD 16,531 - 22,041; Full time

Job summary

Food Lion in Hopewell, VA is seeking a Customer Service Associate to provide fast, friendly, and accurate service in the Center Store (Grocery) Department. You will maintain standards, assist customers, stock shelves, and help manage backroom inventory.

Responsibilities include handling checkout, using ACIS/CAO tools, following safety guidelines, and applying company policies to ensure a positive shopping experience for every guest.

Qualifications

• High school graduate or equivalent preferred
• Excellent interpersonal, organizational, communication and customer service skills
• Ability and willingness to learn multiple tasks and technical requirements of the job
• Ability to use technical information to solve problems
• Must meet minimum age requirements to perform specific job functions
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations

Responsibilities

• Provide fast, friendly, and accurate customer service to create a positive shopping experience
• Maintain backroom inventory and shelf conditions according to plan-o-grams
• Ensure item placement and stock levels follow guidelines and plan-o-grams
• Order, receive, and display merchandise per store policies and guidelines
• Use company tools such as ACIS and CAO to support inventory and ordering
• Adhere to Food Lion safety guidelines and wear proper uniform and name badge

Skills

Customer service

Interpersonal skills

Communication

Organizational skills

Problem solving

Learning agility

Education

High school diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Hopewell, VA is seeking a Customer Service Associate to provide fast, friendly, and accurate service in the Center Store (Grocery) Department. You will maintain standards, assist customers, stock shelves, and help manage backroom inventory.

Responsibilities include handling checkout, using ACIS/CAO tools, following safety guidelines, and applying company policies to ensure a positive shopping experience for every guest.