Grocery Center Store Associate - Fast, Friendly Service

Food Lion; Richmond (VA); On-site; USD 28,000 - 34,000; Full time

Job summary

Food Lion in Richmond, VA is seeking a Center Store (Grocery) Associate to provide quality customer service, maintain shelves, and ensure safety standards. This role focuses on fast, friendly, and accurate service for customers in the grocery department.

You will stock, follow store policies, use ACIS and CAO tools, complete CBT trainings, and wear the uniform with name badge. Join a team serving communities since 1957 across multiple states.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability and willingness to learn multiple tasks and technical requirements of the job.
• Ability to use technical information to solve problems.
• Must meet minimum age requirements to perform specific job functions.
• Must be able to meet the physical requirements of the position, with or without reasonable accommodations.

Responsibilities

• Provide fast, friendly, accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as; average cost inventory system (ACIS) and ordering (CAO).
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Ability to learn multiple tasks

Problem solving

Education

High school graduate or equivalent

Job description

Food Lion in Richmond, VA is seeking a Center Store (Grocery) Associate to provide quality customer service, maintain shelves, and ensure safety standards. This role focuses on fast, friendly, and accurate service for customers in the grocery department.

You will stock, follow store policies, use ACIS and CAO tools, complete CBT trainings, and wear the uniform with name badge. Join a team serving communities since 1957 across multiple states.