Grocery Center Associate: Fast, Friendly Customer Service

Food Lion; Orange (VA); On-site; USD 24,000 - 30,000; Full time

Job summary

Food Lion in Orange, VA is seeking a Store Associate to deliver friendly, fast, and accurate service in the Center Store (Grocery) department. You will help customers, stock shelves and maintain clean aisles while upholding Food Lion standards.

Successful candidates will be reliable, able to learn multiple tasks, use the ACIS and CAO tools, and follow safety guidelines. This role requires a high school diploma or equivalent and a positive, team-oriented attitude.

Qualifications

• High school graduate or equivalent preferred.
• Excellent interpersonal, organizational, communication and customer service skills.
• Ability to learn multiple tasks and technical requirements of the job.
• Must meet minimum age requirements to perform specific job functions.

Responsibilities

• Maintain an atmosphere of enthusiastic customer awareness with fast, friendly, and accurate customer service to create a positive shopping experience.
• Courteous and helpful to other associates.
• Clean shelves and shelf tag moldings with damp cloth, as needed, when stocking.
• Maintain shelf allocations by stocking from tag to tag.
• Place only saleable merchandise on the shelves.
• Ensure that ordering, receiving, preparation, conditioning and displaying of merchandise is done in accordance with policies and guidelines.
• Understand and use company tools such as ACIS and CAO.
• Maintain a complete understanding of and adherence to company guidelines, policies and standard practice.
• Understand and follow Food Safety and Workplace Safety guidelines and procedures.
• Observe and correct all unsafe conditions that could cause associate or customer accidents.
• Report all associate and customer accidents in accordance with established Food Lion procedures to the Manager on Duty.
• Ensure compliance with local, state and federal regulations.
• Wear the Food Lion uniform, complete with name badge, when on duty, has a neat and clean appearance while adhering to the Food Lion dress code.
• Successfully complete Computer Based Training (CBT), Training Packet and Training Aid courses.
• Perform all other duties as assigned.

Skills

Interpersonal skills

Organizational skills

Communication skills

Customer service

Problem solving

Age eligibility

Physical stamina

Education

High School Diploma or equivalent

Tools

ACIS

CAO

Job description

Food Lion in Orange, VA is seeking a Store Associate to deliver friendly, fast, and accurate service in the Center Store (Grocery) department. You will help customers, stock shelves and maintain clean aisles while upholding Food Lion standards.

Successful candidates will be reliable, able to learn multiple tasks, use the ACIS and CAO tools, and follow safety guidelines. This role requires a high school diploma or equivalent and a positive, team-oriented attitude.