Grocery Personal Shopper & Guest Experience Pro

careers-wleeflowers

Knightdale (NC)

On-site

USD 19,000 - 25,000

Full time

6 days ago

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Job summary

Lowe's Foods To Go is seeking a Personal Shopper in Knightdale, NC to expertly pick guest orders and build guest relationships while supporting eCommerce growth. You will engage guests with a friendly, energetic approach and help ensure accurate, timely order fulfillment.

Mobile/handheld device proficiency and comfort with basic office tasks are expected, along with physical capability to lift up to 50 lbs.

Qualifications

Friendly, energetic, genuine, and outgoing personality.
Strong people skills and professional communication.
Ability to work with diverse teammates.
Ability to lift 25 lbs consistently and 50 lbs occasionally.
Ability to read and understand information and take direction.
Ability to walk, bend, kneel and stand for extended periods.
Ability to follow supervision and take direction.
Comfort with computers and handheld devices; basic Office skills.
Basic troubleshooting for systems and equipment with support.

Responsibilities

Pick guests' orders based on operational guidelines and best practices.
Interact with guests in a genuine, fun, and interactive manner.
Work efficiently and purposefully when picking, staging, and carrying out orders.
Properly greet and review orders with guests.
Effectively and safely handle, bagging, and loading of orders.
Record any variances on guest pick list.
Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
Perform basic maintenance on hardware and software.
Maintain LFTG station including all equipment.
Communicate any service issues with support resources and store management.
Conduct in-store promotion of program.
Periodically assist and/or conduct marketing within the community.
Provide in-store guest service as needed. (bagging, help locating product, cleaning).
Maintain a professional appearance and attitude at all times.
All other duties assigned by management.