Grocery E‑Commerce Shopper & Guest Concierge

Lowes Foods, LLC; Garner (NC); On-site; USD 17,000 - 21,000; Part time

Job summary

Lowes Foods, LLC is seeking a part-time Personal Shopper to support our Lowes Foods To Go online ordering program. You will pick guest orders, greet guests, and ensure accuracy and timely delivery while maintaining a friendly, energetic service style.

You will work with handheld devices, review orders with guests, and help with in-store promotions and community outreach as needed. The role emphasizes customer care, efficiency, and reliability in a fast-paced grocery environment.

Qualifications

• Friendly, energetic, genuine, and outgoing personality.
• Strong people skills with the ability to communicate clearly, professionally, and concisely.
• Ability to work well with others, especially those with differing personalities and viewpoints.
• Ability to lift 25 lbs. consistently and 50 lbs. occasionally.
• Ability to read and understand information and take direction.
• Ability to walk, bend, kneel and stand for extended periods of time.
• Ability to effectively communicate with, and take direction from supervision.
• Ability to work well with (or learn how work well with) computers, handheld Android/iOS devices and Basic Microsoft Office skills.
• Ability to do basic troubleshooting for systems and/or mechanical issues, with the assistance of our Guest Service team.

Responsibilities

• Pick guests’ orders based on operational guidelines and best practices.
• Interact with guests in a genuine, fun, and interactive manner.
• Work efficiently and purposefully when picking, staging, and carrying out orders.
• Properly greet and review orders with guests.
• Effectively and safely handle, bagging, and loading of orders.
• Record any variances on guest pick list.
• Maintain appropriate records applicable to position and LFTG and transmit data as scheduled.
• Perform basic maintenance on hardware and software.
• Maintain LFTG station including all equipment.
• Communicate any service issues with support resources and store management.
• Conduct in-store promotion of program.
• Periodically assist and/or conduct marketing within the community.
• Provide in-store guest service as needed. (bagging, help locating product, cleaning)
• Maintain a professional appearance and attitude at all times.
• All other duties assigned by management

Skills

People skills

Physical fitness

Reading comprehension

Basic tech skills

Teamwork

Mobility

Communication

Troubleshooting basics

Tools

Microsoft Office

Job description

Lowes Foods, LLC is seeking a part-time Personal Shopper to support our Lowes Foods To Go online ordering program. You will pick guest orders, greet guests, and ensure accuracy and timely delivery while maintaining a friendly, energetic service style.

You will work with handheld devices, review orders with guests, and help with in-store promotions and community outreach as needed. The role emphasizes customer care, efficiency, and reliability in a fast-paced grocery environment.