Grocery Operations Manager

ZippyApp Talentral Corp.; Athens (AL); On-site; USD 38,000 - 60,000; Full time

Job summary

The Grocery Manager will supervise grocery operations, maintain store standards, maximize sales, and ensure customer satisfaction. This role requires strong leadership, exceptional communication, and hands-on supervision of stock crew and backroom duties.

Responsibilities include directing daily workflow, delegating tasks, optimizing merchandising, managing inventory levels, and upholding safety and cleanliness across the store.

Qualifications

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.
• High School Diploma or Equivalent.

Responsibilities

• Oversee the daily workflow of the grocery stock crew.
• Assign staff to ensure efficient operations.
• Ensure the backroom is clean and organized.
• Lead stockers in the operations of each assigned aisle.
• Recommends discipline and termination of employees by partnering with their Store Manager as needed and in accordance with policy.
• Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• Continually seeks merchandising techniques to maximize sales in the Grocery department.
• Display all Ad planner items and ensure the surveyed product is on the sales floor.
• Ensure all assigned orders are completed as scheduled.
• Maintain safety, cleanliness, and attractiveness of the store backroom.
• Assist with inventory numbers for their assigned department.
• Tracking stock levels, placing orders, and ensuring shelves are properly stocked.
• Performs other related duties as required.

Skills

Customer service

Managerial skills

Verbal communication

Written communication

Time management

Prioritization

Delegation

Education

High School Diploma or Equivalent

Job description

The Grocery Manager will supervise grocery operations, maintain store standards, maximize sales, and ensure customer satisfaction. This role requires strong leadership, exceptional communication, and hands-on supervision of stock crew and backroom duties.

Responsibilities include directing daily workflow, delegating tasks, optimizing merchandising, managing inventory levels, and upholding safety and cleanliness across the store.