Grocery Manager

ZippyApp Talentral Corp.; Montgomery (AL); On-site; USD 42,000 - 56,000; Full time

Job summary

ZippyApp Talentral Corp. is seeking a Grocery Manager to supervise store operations, maintain standards, maximize sales, and ensure customer satisfaction. You will oversee the daily workflow of the grocery stock crew and coordinate staff to keep aisles stocked and backrooms organized.

The role requires strong customer service, excellent communication, and solid organizational skills. Candidates should have a high school diploma and be able to lift up to 50 pounds and navigate the store

Qualifications

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and delegate when appropriate.

Responsibilities

• Oversee the daily workflow of the grocery stock crew.
• Assign staff to ensure efficient operations.
• Ensure the backroom is clean and organized.
• Lead stockers in the operations of each assigned aisle.
• Resolve customer service issues and handle complaints.
• Maintain stock levels and display Ad planner items.
• Track inventory numbers and place orders.
• Perform other related duties as required.
• Maintain safety, cleanliness, and attractiveness of the store.

Skills

Customer service

Managerial skills

Communication skills

Time management

Delegation

Education

High School Diploma or equivalent

Job description

The Grocery Manager will supervise grocery operations, and they are responsible for maintaining store standards, maximizing sales, and ensuring customer satisfaction.

Supervisory Responsibilities:

• Oversee the daily workflow of the grocery stock crew.
• Assigns staff to ensure efficient operations.
• Ensure the backroom is clean and organized.
• Lead stockers in the operations of each assigned aisle.
• Recommends discipline and termination of employees by partnering with their Store Manager as needed and in accordance with policy.

Duties/Responsibilities:

• Ensures consistent, efficient, pleasant customer experiences; resolves any customer service issues, complaints, or requests.
• Continually seeks merchandising techniques to maximize sales in the Grocery department.
• Display all Ad planner items and ensure the surveyed product is on the sales floor.
• Ensure all assigned orders are completed as scheduled.
• Maintain safety, cleanliness, and attractiveness of the store backroom.
• Assist with inventory numbers for their assigned department.
• Tracking stock levels, placing orders, and ensuring shelves are properly stocked.
• Performs other related duties as required.

Requirements/Responsibilities

Required Skills/Abilities:

• Exceptional customer service and managerial skills.
• Excellent verbal and written communication skills.
• Excellent organizational and time-management skills.
• Ability to prioritize tasks and to delegate them when appropriate.

Education and Experience:

• High School Diploma or Equivalent.

Physical Requirements:

• Must be able to lift up to 50 pounds at times.
• Must be able to traverse and access all areas of the supermarket.