Grocery Operations Leader

foodcityinternship

Lenoir City (TN)

On-site

USD 45,000 - 65,000

Full time

14 days+
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Benefits offered by this job

401(k) with company match
Employee Stock Ownership Plan
Weekly Pay Checks with Direct Deposit

Job summary

Food City in Tennessee is seeking an designated Assistant Store Manager to run the grocery department in the Store Manager’s absence. This role requires completion of the designated training program and focuses on managing daily grocery operations, budgets, and safety compliance.

You will lead a grocery team, maintain product quality, and drive store sales through merchandising and promotions while adhering to company policies and OSHA guidelines.

Qualifications

  • Must be 18 years of age or older.
  • High School graduate; college helpful.
  • Three to five years experience in retail operations, operating as a department manager for at least one year.
  • Ability to meet standard Physical, Mental, and Visual demands.
  • Ability to understand and follow verbal and/or written instructions, perform routine and repetitive tasks and have constant contact/interaction with various levels of individuals on a daily basis.
  • Ability to attend on-site work during scheduled shifts to adhere to company time and attendance policies.

Responsibilities

  • Provide exceptional service for customers through maintaining a strong grocery management team and planning adequate coverage through scheduling.
  • Understand and promote company benefits including ESOP, 401k, insurance, etc.
  • Make recommendations on hiring and termination of associates to maintain staffed grocery departments.
  • Ensure required department and computer based training to increase retention of quality associates.
  • Assist Store Manager in ensuring all aspects of company policy and procedures in regards to good business and department practices are followed.
  • Oversee and follow all safety and security measures including theft and/or robbery.
  • Interact professionally with management team, associates, supervision, and customers.
  • Enforce fund-handling procedures for safety and loss prevention necessity including bank deposits, safe deposits, gas and go fund transport.
  • Responsible for assisting Store Manager in monitoring and overseeing the enforcement of all local, state, federal, and company labor guidelines for all associates including associates under the age of 18.
  • Oversee and monitor policy in regards to the sale of alcohol and tobacco products.
  • Completing and sending of vital grocery department reports, documents, and paperwork via written, verbal, or e-mail to the appropriate persons as deemed by supervision and/or policy.
  • Take part in weekly and/or monthly meetings with department heads and/or department associates, including Feelings meetings and Exceptional Service meetings.
  • Utilize time management skills and prioritization to accomplish tasks through grocery management team and associates.
  • Maintain adequate inventory levels in grocery departments as to incur few out-of-stocks, but with limited days supply on hand.
  • Oversee and monitor accurate retail pricing, receiving and invoicing within guidelines.
  • Responsible for back room conditions including set-up and slotting of merchandise.
  • Responsible for dairy cooler and walk-in freezer conditions and inventory levels.
  • Responsible for enforcing age limitations pertaining to use of baler, pallet jacks and scrubber.
  • Accountable for inventories and shrink controls in grocery departments.
  • Assist Store Manager in monitoring competitive price checks on critical items such as fuel, milk, and soft drinks.
  • Must listen to and help resolve complaints or issues brought to the attention of the management team from supervision, associates, management team, and customers and report issues to Store Manager or District Manager.
  • Understand and enforce all local and state health department rules and practices as well as federal OSHA guidelines and company HACCP policy.
  • Help to maintain necessary government documents and postings to assure compliance.
  • Understand and follow all LP policy including CCTV observations, security logs, and shoplifting handling procedures.
  • Understand and follow confidentiality policy in regards to company information as well as personnel information.
  • Understand and enforce policy in regards to refrigeration alarms.
  • Other duties as required.

Skills

Leadership
Retail operations
Customer service
Scheduling
Team development

Education

High School diploma

Job description

Food City in Tennessee is seeking an designated Assistant Store Manager to run the grocery department in the Store Manager’s absence. This role requires completion of the designated training program and focuses on managing daily grocery operations, budgets, and safety compliance.

You will lead a grocery team, maintain product quality, and drive store sales through merchandising and promotions while adhering to company policies and OSHA guidelines.

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