Grocery Night Service Associate — Customer-First

Kroger Family of Companies; Brighton (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

Kroger Family of Companies in Michigan is seeking a hard-working team member to provide outstanding customer service and keep the department clean, safe and stocked. You will assist the department manager in meeting sales and profit goals, greet customers, answer questions, and ensure food safety and quality standards are followed.

The role emphasizes respect, integrity and a positive attitude. This position supports daily operations, helps maintain product freshness, assists with labeling and

Qualifications

• Must be able to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and appreciated; answer questions on products.
• Gain knowledge of products and suggest items; inform customers of specials.
• Check product quality for freshness and review sell-by dates.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude; stay current with ads.
• Adhere to food safety regulations and maintain temperature logs.
• Reinforce safety programs and report unsafe conditions to management.
• Inspect equipment and request repairs when needed.
• Notify management of accidents and safety risks or theft.
• Perform essential job functions with or without accommodation.

Skills

stress management

basic math

communication skills

retail experience

second language

Job description

Kroger Family of Companies in Michigan is seeking a hard-working team member to provide outstanding customer service and keep the department clean, safe and stocked. You will assist the department manager in meeting sales and profit goals, greet customers, answer questions, and ensure food safety and quality standards are followed.

The role emphasizes respect, integrity and a positive attitude. This position supports daily operations, helps maintain product freshness, assists with labeling and