Grocery Night Associate: Customer Experience & Safety

The Kroger Co.; Clinton (MS); On-site; USD 17,000 - 22,000; Full time

Job summary

The Kroger Co. is hiring a team member to create an outstanding customer experience and maintain a safe, clean store environment.

You will assist the department manager in achieving sales goals and uphold the Customer 1st strategy, while embodying respect, honesty, integrity, and safety throughout daily operations. You will answer questions about products, maintain knowledge of department offerings, stock and label merchandise, check freshness and dates, and communicate effectively with

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, addition, and subtraction).
• Effective communication skills.

Responsibilities

• Promote trust and respect among associates.
• Create an environment that makes customers feel welcome and valued by answering questions about products.
• Gain and maintain knowledge of products and respond with informed suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality, review sell by dates and take action as needed.
• Label, stock and inventory department merchandise; provide fresh products.
• Report ordering/shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to all food safety regulations and guidelines.
• Ensure proper temperatures in cases and coolers and maintain logs.
• Reinforce safety programs and report unsafe conditions.
• Practice preventive maintenance and notify management of needed repairs.
• Notify management of accidents and report safety risks or illegal activity.
• Must be able to perform essential job functions with or without accommodation.

Skills

Stress management

Basic math

Communication skills

Job description

The Kroger Co. is hiring a team member to create an outstanding customer experience and maintain a safe, clean store environment.

You will assist the department manager in achieving sales goals and uphold the Customer 1st strategy, while embodying respect, honesty, integrity, and safety throughout daily operations. You will answer questions about products, maintain knowledge of department offerings, stock and label merchandise, check freshness and dates, and communicate effectively with