Grocery Night Clerk - Customer-First & Freshness Champion

Kroger Family of Companies; Keller (TX); On-site; USD 19,000 - 25,000; Full time

Job summary

Kroger Family of Companies in Keller, Texas seeks a Customer Service Associate to deliver exceptional service and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st philosophy.

Responsibilities include assisting customers, stocking and labeling merchandise, checking product freshness, and enforcing safety and sanitation guidelines.

Qualifications

• Ability to handle stressful situations.
• Knowledge of basic math (counting, subtraction).
• Effective communication skills with customers and team.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome and valued by answering questions about products.
• Gain knowledge of department products and respond to questions with helpful suggestions.
• Recommend grocery items and inform customers of specials.
• Check product quality and review sell-by dates; take action as needed.
• Label, stock and inventory department merchandise; ensure fresh products are available.
• Report ordering/shipping discrepancies to the department manager.
• Adhere to safety procedures and food safety regulations.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger Family of Companies in Keller, Texas seeks a Customer Service Associate to deliver exceptional service and maintain a safe, clean store environment. You will support the department manager in achieving sales and profit goals while upholding quality standards and the Customer 1st philosophy.

Responsibilities include assisting customers, stocking and labeling merchandise, checking product freshness, and enforcing safety and sanitation guidelines.