Grocery Customer Experience Associate

Kroger Family of Companies

DeSoto (TX)

On-site

USD 17,000 - 21,000

Full time

14 days+

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Job summary

Kroger Family of Companies in Texas seeks a Grocery Clerk to create outstanding customer experiences by delivering friendly service, stocking shelves, and maintaining a safe, clean environment. You will assist the department manager in reaching sales and profit goals, monitor quality standards, and respond to customer questions while upholding Kroger's values of respect, honesty, integrity, and safety.

This role requires effective communication, basic math, and the ability to work in a

Qualifications

Customer service skills.
Effective communication skills.
Knowledge of basic math (counting, addition, and subtraction).

Responsibilities

Grocery Clerk helps customers discover new items or products they inquire about.
Grocery Clerk informs customers of food specials and recommends grocery items to customers to ensure they get the products they want and need.
Check product quality to ensure freshness. Review "sell by" dates and take appropriate action.
Grocery Clerk provides customers with fresh and non-perishable grocery products that they have ordered.
Label, stock, and inventory department merchandise.
Adhere to all food safety regulations and guidelines.
Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained.
Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store.