Customer-First Grocery Associate: Freshness & Service

Kroger Family of Companies; Burbank (CA); On-site; USD 23,000 - 40,000; Full time

Job summary

Kroger Family of Companies is hiring a Grocery Clerk to deliver outstanding customer service in a lively retail environment. You will help customers locate items, explain specials, and ensure product freshness while adhering to safety standards.

The role requires strong communication and math skills, with responsibilities including stocking, labeling, inventory, and accuracy in price checks. A friendly, proactive attitude will help guests feel welcome and valued in-store.

Qualifications

• Customer service skills required.
• Effective communication skills essential.
• Basic math ability (counting, addition, subtraction).

Responsibilities

• Assist customers and help them find items.
• Inform customers of specials and suggest items to meet needs.
• Check product quality and review sell-by dates.
• Provide customers with fresh and non-perishable grocery products.
• Label, stock, and inventory department merchandise.
• Report ordering/shipping discrepancies to the manager.
• Maintain knowledge of products and respond to questions.
• Create a welcoming environment for customers.

Skills

Customer service

Effective communication

Basic math

Job description

Kroger Family of Companies is hiring a Grocery Clerk to deliver outstanding customer service in a lively retail environment. You will help customers locate items, explain specials, and ensure product freshness while adhering to safety standards.

The role requires strong communication and math skills, with responsibilities including stocking, labeling, inventory, and accuracy in price checks. A friendly, proactive attitude will help guests feel welcome and valued in-store.