Grocery Night Clerk - Customer Experience Leader

Kroger; Durango (CO); On-site; USD 17,000 - 21,000; Full time

Job summary

Kroger in Durango, CO is seeking a Department Associate to deliver outstanding customer service, maintain a safe, clean store, and support the department manager in achieving sales and profit goals. You will answer questions about products, stock shelves, and help customers find what they need.

This role emphasizes teamwork, safety, and knowledge of products. Applicants should have strong communication skills, basic math abilities, and the ability to work in a fast-paced retail environment.

Qualifications

• Must be able to handle stressful situations.
• Knowledge of basic math (counting, addition, subtraction).
• Excellent communication skills with customers and teammates.

Responsibilities

• Promote trust and respect among associates.
• Create an environment where customers feel welcome by answering questions about products.
• Gain knowledge of products and respond to questions with helpful suggestions.
• Recommend grocery items to customers and inform them of specials.
• Check product quality and review sell-by dates.
• Label, stock and inventory department merchandise while keeping products fresh.
• Report ordering or shipping discrepancies to the department manager.
• Display a positive attitude and stay current with ads.
• Adhere to food safety regulations and maintain proper temperatures in cases and coolers.
• Reinforce safety programs and identify unsafe conditions to store management.
• Inspect equipment and notify appropriate manager of repairs needed.
• Notify management of customer or employee accidents and potential risks.

Skills

Stress management

Basic math

Effective communication

Job description

Kroger in Durango, CO is seeking a Department Associate to deliver outstanding customer service, maintain a safe, clean store, and support the department manager in achieving sales and profit goals. You will answer questions about products, stock shelves, and help customers find what they need.

This role emphasizes teamwork, safety, and knowledge of products. Applicants should have strong communication skills, basic math abilities, and the ability to work in a fast-paced retail environment.