Grocery Merchandising & Customer Service Associate

Whole Foods Market; Rockville (MD); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Whole Benefits

Store discount

Paid time off

Health & wellness programs

Job summary

Whole Foods Market is seeking a team member to support grocery operations, stock shelves, and provide friendly, efficient service to customers. Responsibilities include stocking, displaying, and maintaining case cleanliness, while adhering to health and safety standards.

The role emphasizes courtesy, teamwork, and a proactive approach to product freshness and display quality in a fast-paced environment.

Qualifications

• No prior retail experience required.
• Ability to lift up to 50 pounds.
• Flexible schedule including nights, weekends, and holidays.
• Stand for long periods and perform repetitive tasks.

Responsibilities

• Keep cases and shelves clean, stocked, and front-faced.
• Stock, clean, and monitor grocery shelves, bulk bins, dairy and frozen cases.
• Prevent spoilage and communicate waste to buyers and leaders.
• Maintain back stock and assist with sampling programs.
• Complete spoilage, sampling, temperature, and sweep worksheets.
• Support periodic inventory checks.
• Provide courteous customer service and suggestive selling.
• Follow health, safety and quality procedures.
• Perform opening, mid, and closing duties; ensure pricing accuracy.
• Report safety hazards promptly.

Skills

Customer service

Teamwork

Communication

Stocking shelves

Attention to detail

Basic math

Tools

POS system

Job description

Whole Foods Market is seeking a team member to support grocery operations, stock shelves, and provide friendly, efficient service to customers. Responsibilities include stocking, displaying, and maintaining case cleanliness, while adhering to health and safety standards.

The role emphasizes courtesy, teamwork, and a proactive approach to product freshness and display quality in a fast-paced environment.