Grocery Manager

United Supermarkets, LLC; Lubbock (TX); On-site; USD 46,000 - 62,000; Full time

Job summary

United Supermarkets, LLC is seeking a Grocery Manager to oversee grocery, dairy, and frozen departments and to drive guest satisfaction through Ultimate Service.

The role includes leading team members, maintaining stock levels, scheduling, training, and ensuring safety and policy compliance across the store. Flexibility with openings and closings is required.

Qualifications

• Must maintain Certified Food Safety Manager certification.
• Minimum of one year store experience.
• Must be able to lift up to 50 lbs and stand for long periods (up to 6 hours).
• Average of 45 hours per week with shifts including openings, closings, and day shifts.

Responsibilities

• Acknowledge, greet, and engage guests to build guest relations.
• Ensure proper stock levels in grocery, dairy, and frozen departments.
• Interview, train, schedule, and evaluate grocery department staff.
• Manage merchandising, displays, and seasonal purchases.
• Coordinate with DSD partners on displays and buy-ins.
• Maintain backroom organization, safety, and stock levels.

Skills

Guest relations

Leadership

Staff training

Safety compliance

Merchandising

Communication

Education

High School Diploma or equivalent

Tools

Certified Food Safety Manager

Job description

The Grocery Manager is first and foremost responsible for guest relations and satisfaction by building a reputation for Ultimate Service. He/She assumes total store responsibility in Store Director and Assistant Store Director’s absence. He/She is responsible for leading the efficient, effective, safe, legal and profitable operations of the grocery, frozen, and dairy departments. He/She coordinates human relations for the grocery, frozen, and dairy departments and ensures execution of all company and department policies and procedures on a timely basis.

Key Responsibilities

• When a guest enters my area or department, my first and most important responsibility becomes to acknowledge, greet, and engage that guest
• Responsible for proper stock levels in grocery, dairy and frozen departments
• Responsible for interviewing, training, scheduling, performance and productivity of all grocery department team members (including frozen, dairy, grocery and night crew)
• Responsible for completing and communicating performance evaluations in a timely manner within the department
• Manage all dairy/frozen and grocery merchandising
• Ensure proper rotation procedures are being enforced
• Responsible for ordering all seasonal merchandise and maintaining records of movement
• Coordinate and maintain all displays and quantity purchases
• Responsible for grocery and dairy/frozen ad estimates and purchasing
• Coordinate with all grocery DSD partners on displays and buy-ins
• Responsible for backroom organization, appearance, safety and stock level, including frozen and dairy vaults, as well as the outside area behind the store
• Manage individuals and delegates responsibilities as appropriate to motivate and instill excellence in the individuals within the departments in a positive manner
• Coordinate cleanliness and maintenance needs with Service Manager. This includes grocery, frozen and dairy equipment and fixtures as well as displays, floors, ceilings and décor
• Responsible for controlling, safeguarding and monitoring all store assets, ensuring policies and procedures are implemented for control of assets
• Perform other duties as requested or required by upper management

Key Requirements

• Must be 18 years of age or older
• High School Diploma or equivalent
• Minimum of one year of store experience
• The Grocery Manager is required to work an average of 45 hours per week. This will involve multiple opening, closing and day shifts depending on the store needs
• Minimum of one year store experience
• Must maintain Certified Food Safety Manager certification
• Must be able to lift up to 50 lbs and stand for long periods of time (up to 6 hours)
• Must also be able to bend, lift, and perform all other physical aspects of the job
• Ability to function as a team member and get along with others
• Ability to accept supervisory coaching related to performance, work habits and attitude

This job description is intended to provide a high-level of general requirements for this position. It is not a complete statement of duties, responsibilities or requirements. Other duties not listed here may be assigned as necessary to ensure proper operations.