Grocery Lead — Customer-First Ops Leader (Flexible Scheduling)

Meijer, Inc.; Bowling Green (OH); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Meijer Rewards*

Weekly pay

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer, Inc. in Bowling Green, OH is seeking a Grocery Lead to guide daily department operations and boost customer satisfaction. You will train and mentor team members, manage scheduling, and ensure freshness and compliance with safety standards.

The role emphasizes delivering exceptional customer experiences, collaborating with leadership on goals, and maintaining Meijer standards across the store.

Qualifications

• Passion for customer service and engagement.
• Strong verbal and written communication skills.
• Experience in retail or customer service roles.

Responsibilities

• Engage customers to provide the best possible checkout experience.
• Communicate with team members and assign daily work tasks.
• Mentor and coach teammates to exceed sales goals and uphold standards.
• Assist with training and cross-training to boost productivity.
• Support department scheduling to improve engagement, service, and profitability.
• Ensure product freshness through proper rotation and dating policies.
• Lead ordering, receiving, stocking, pricing and product displays where applicable.
• Operate a register and handle cash as needed.

Skills

Customer service

Communication

Leadership

Retail experience

Job description

Meijer, Inc. in Bowling Green, OH is seeking a Grocery Lead to guide daily department operations and boost customer satisfaction. You will train and mentor team members, manage scheduling, and ensure freshness and compliance with safety standards.

The role emphasizes delivering exceptional customer experiences, collaborating with leadership on goals, and maintaining Meijer standards across the store.