Grocery Fulfillment & Customer Service Associate

Sprouts Farmers Market, Inc.; Brentwood (CA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

15% employee discount

DailyPay

Flexible schedules

401(k) Retirement savings with company

Company paid life insurance

Career growth opportunities

Job summary

Sprouts Farmers Market is seeking an In-Store Shopping Clerk in California to assist with in-store and online order fulfillment. You will use the Instacart Shopper App to shop, substitute out-of-stock items, and communicate order changes while handling POS transactions.

You may also stock shelves and maintain store presentation to ensure high-quality, fresh products for customers. The role emphasizes friendly customer service, teamwork, and the ability to stand, walk, bend, and maneuver light

Qualifications

• Be at least 21 years of age and have a high school diploma or equivalent
• Outgoing and friendly behavior; have a positive attitude and the ability to interact positively with our customers.
• Have good communication skills; and the ability to take direction and participate in a team environment. Ability to operate front end equipment; register, calculator, scanner.
• Be able to perform the following: standing, walking, bending, throughout the entire workday
• Able to maneuver a utility cart holding 20 lbs. requiring a force up to 35 lbs., up to 2 hours, a distance up to 20 feet.
• Be able to walk up to 3 miles in an 8-hour shift
• Be able to perform other related duties as assigned

Responsibilities

• Work in-store to shop and fulfill customers' online orders using a mobile device equipped with the Instacart Shopper App
• Provide excellent customer service by focusing on product quality and freshness, and substituting potential out-of-stock items
• Effectively communicate any necessary changes to an order
• Process order transactions using the in-store POS system
• Serve as an online ambassador for the store answering questions about order delivery, the Instacart platform, and the benefits of using the service
• May assist in other areas of the store by stocking shelves, filling the frozen food bins, and helping maintain the overall cleanliness and presentation of the store.

Skills

Customer service

Communication

Teamwork

Friendly demeanor

Education

High School Diploma

Tools

POS system

Scanner

Register

Job description

Sprouts Farmers Market is seeking an In-Store Shopping Clerk in California to assist with in-store and online order fulfillment. You will use the Instacart Shopper App to shop, substitute out-of-stock items, and communicate order changes while handling POS transactions.

You may also stock shelves and maintain store presentation to ensure high-quality, fresh products for customers. The role emphasizes friendly customer service, teamwork, and the ability to stand, walk, bend, and maneuver light