Grocery & Front-End Associate – Customer Service Champion

Stater Bros. Markets; San Bernardino (CA); On-site; USD 24,000 - 33,000; Full time

Job summary

Stater Bros. Markets seeks a General Merchandise Clerk to deliver G.O.A.T service, assist customers, stock shelves, and help with ecommerce orders. The GMC will perform front-end tasks, bag groceries, gather carts, and maintain order across departments including Produce and Floral.

The role requires flexibility for evenings, weekends, and holidays, with a strong emphasis on teamwork, accuracy, and customer satisfaction. Salary reflects CA step-based pay within the union agreement.

Qualifications

• Must be at least 18 years old.
• High school diploma preferred but not required.
• Valid Food Handler/Health Card required.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Provide friendly, helpful service while maintaining professionalism (G.O.A.T).
• Assist customers with questions, product locations, and substitutions as needed.
• Bag groceries and help load items into customers' vehicles.
• Stock shelves, build displays, and keep signs and pricing accurate.

Skills

Customer service

Communication

Teamwork

Multi-tasking

Education

High school diploma

Job description

Stater Bros. Markets seeks a General Merchandise Clerk to deliver G.O.A.T service, assist customers, stock shelves, and help with ecommerce orders. The GMC will perform front-end tasks, bag groceries, gather carts, and maintain order across departments including Produce and Floral.

The role requires flexibility for evenings, weekends, and holidays, with a strong emphasis on teamwork, accuracy, and customer satisfaction. Salary reflects CA step-based pay within the union agreement.