Grocery Field Ops Leader — Multi-Store Excellence

Hometown Grocers, Inc.

Hometown (IL)

On-site

USD 90,000 - 120,000

Full time

4 days ago

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Job summary

Hometown Grocers, Inc. is seeking a Store Operations Manager to drive operational excellence across Wisconsin locations.

You will lead audits, coach Store Managers, and develop action plans to elevate total-store execution, ensuring each location achieves targeted projections and financial results. The role requires travel within Wisconsin (70–80%), strong knowledge of grocery operations, and a proven ability to improve guest experience while safeguarding standards and profitability.

Qualifications

5+ years of progressive grocery retail leadership.
Multi-store leadership experience preferred.

Responsibilities

Lead field leadership visits with a focus on operational excellence, program execution and store performance.
Conduct announced and unannounced store audits using scorecards and ensure compliance, food safety and guest experience.
Coach Store Managers, onboard new leaders, and provide timely feedback and recognition to improve performance.
Analyze store KPIs (sales, margin, labor, shrink, inventory) and drive profitability through action plans.
Collaborate with Human Resources, Asset Protection, Finance, and Marketing to remove barriers and drive store initiatives.