Grocery Department Leader: Elevate Service & Store Ops

Kroger Co.; Denver (CO); On-site; USD 36,000 - 48,000; Full time

Job summary

Kroger Co. is seeking a capable leader to create an outstanding customer experience by delivering exceptional service and maintaining a safe, clean environment.

You will direct and supervise all department functions in Grocery operations, supporting day-to-day activities and promoting the Customer 1st strategy with associates. The role emphasizes adherence to food safety, inventory control, budgeting support, and collaboration with store management to meet store goals and customer needs.

Qualifications

• High School Diploma or GED is required.
• Any management experience is required.
• 1 year grocery retail experience is desirable.

Responsibilities

• Adhere to all food safety regulations and guidelines; ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained
• Report safety risks or issues, including robbery, theft or fraud; notify management of accidents
• Train department associates on inventory/stocking and CAO
• Plan, organize and supervise the inventory process
• Schedule daily, weekly and monthly price changes by updating shelf tags and promotional signs
• Maintain inventory/stocking conditions; note discrepancies
• Assist store management in preparing the store/department budget, profit and loss reviews
• Monitor and control expenses for the department
• Stay current with present, future, seasonal and special ads
• Implement the period promotional plan for the department
• Prepare and submit seasonal critiques for the sales and merchandising supervisor
• Create and execute sales promotions with store management
• Understand the store’s layout and locate products
• Gain knowledge of products and respond to questions
• Adhere to all local, state and federal laws, and company guidelines
• Train and develop associates on performance and participate in performance appraisal
• Develop scheduling to manage customer volume
• Collaborate with associates and promote teamwork to achieve goals
• Communicate information to associates
• Supervise and coach direct reports; complete reviews and provide feedback
• Ability to work in high paced or stressful environment
• Ability to manage conflict in a constructive manner
• Act with honesty and integrity regarding customer and business information
• Follow directions and seek help to resolve issues
• Provide support with minors, individuals with special needs, and older adults
• Must be able to perform essential functions with/without accommodation

Skills

Management experience

Education

High School Diploma or GED

Job description

Kroger Co. is seeking a capable leader to create an outstanding customer experience by delivering exceptional service and maintaining a safe, clean environment.

You will direct and supervise all department functions in Grocery operations, supporting day-to-day activities and promoting the Customer 1st strategy with associates. The role emphasizes adherence to food safety, inventory control, budgeting support, and collaboration with store management to meet store goals and customer needs.